Systems and Design Thinking for Problem Solving

This two-day intensive workshop aims to equip participants with systems thinking and design thinking skills to effectively manage and implement change or solve challenges. With a holistic approach, participants will learn to analyse complex system dynamics, strategise, and ideate for impactful interventions.

Learning objectives

• Gain a holistic understanding of system dynamics, empowering you to perceive the entirety of your organisational system and the interplay between its elements.
• By delving into the complexities of your system with a human-centred perspective, you’ll be able to more accurately predict the impact of changes.
• Be able to design interventions and solutions.

Learning outcomes

This 2-day intensive hands-on workshop will equip you with systems thinking and design thinking skills to manage and implement change within your organisation. You will be able to

• Visualise the system at play.
• Identify the right intervention points within the system and organisation.
• Surface valuable insights from stakeholders and users.
• Select the most impactful solutions to test and implement.

Use actionable systems and design thinking frameworks to scale small shifts into significant transformations. With an understanding of the system’s interdependencies and user insights, you will be able to identify strategic leverage points for impactful change.

• Class discussions
• Case analysis
• Experience sharing
• Group discussions

• Mid-to-senior level executives
• Entrepreneurs and business owners
• Change and transformation lead
• Project managers and operational managers
• Strategic planners and innovation managers

Certificate of participation

A certificate of successful participation from S.P. Jain Institute of Management & Research (SPJIMR) will be issued to each delegate upon completion of the programme.