How do leaders make tough decisions?

Ms. Mansi Tripathy, Regional Vice President – Asia Pacific Middle East, Shell Lubricants is in conversation with Prof. Ratika Gore, Assistant Professor- Communications and Head – Alumni Relations, SPJIMR.

They discuss how leaders are meant to and make tough decisions all the time. Ms. Tripathy talks about how having to flee Kashmir overnight during her childhood gave her a sense of perspective about the real issues in life. She explains the principles and frameworks that she follows when she makes crucial decisions in her professional and personal life, how she embraces the consequences and learns to thrive on them. She further explains the decision making in an organization during uncertain times like Covid19. They round off the conversation by talking about why managers make bad decisions, Ms. Tripathy’s keys to maintaining a healthy work-life balance and the importance of loving the work you do.

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