The business value of IT
Leveraging technologies for digital transformation, including Blockchain Technology, Cloud Computing, Artificial Intelligence & Machine Learning
Product Management
- shailaja.jha@spjimr.org
Shailaja Jha
Associate Professor, Information Management and AnalyticsShailaja Jha is a faculty member of the Information Management and Analytics department at SPJIMR. After clearing the UPSC, she served the Government of India as a civil servant for almost a decade. In addition, she brings with her over two decades of global consulting experience in information technology with firms such as Wipro Ltd., Cognizant Technology Solutions, and Infosys Ltd. In her last assignment at L&T Infotech, Prof. Jha was the technology leader and delivery head for the Consumer Goods, Media, and Technology practice.
Through her corporate experience, she has led and managed large teams and built sustainable business units, bringing solid corporate experience to her academic responsibilities. She joined academics in 2018 and has been passionately teaching Information Technology courses, including Technology in the Digital Economy, Digital Transformation and Digital Strategy, Transformation Through Cloud Computing, Digital Product Management & Marketing, and Technology-led Business Development.
Her research, teaching, and consulting interests lie at the intersection of information technology and strategy. She is currently pursuing an Executive Fellow Programme in Management from the Indian School of Business (ISB) Hyderabad.
EDUCATION
Birla Institute of Technology & Science, Pilani
MMS, 1987
Major: Information Systems
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RESEARCH INTERESTS
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CONFERENCES
Jha, S., Abhishek, “How firm age and size influence value creation from cloud computing”, 2023 International Conference on Information Systems-ICIS 2023-Hyderabad (December 2023)
Jha, S. (Author & Presenter). Americas’ Conference on Information Systems (AMCIS), “Size matters for cloud capability and performance”, Association of Information Systems, Minneapolis, Minnesota. (August 10, 2022)
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BOOKS/BOOK CHAPTERS
Jha, S., Chaturvedi, D. (2024). Systematic Literature Review of Cloud Computing Research Between 2010 and 2023. In: Kathuria, A., Karhade, P.P., Zhao, K., Chaturvedi, D. (eds) Digital Transformation in the Viral Age. WeB 2022. Lecture Notes in Business Information Processing, vol 508. Springer, Cham. https://doi.org/10.1007/978-3-031-60003-6_5
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COURSES
Product Management & Marketing
Digital Transformation in Enterprises
Transformation through Cloud Computing
Technology Business Development
Technology In Digital Economy
Intelligent Automation Through Robotic Process Automation and Chatbots
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AWARDS & HONOURS
Birla Education Trust Award for receiving the highest marks in Biology in CBSE +2
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TEACHING INTEREST
Digital Transformation
Product Management
Transformation Through Cloud Computing
Technology-led Business Development
Cybersecurity
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WORK EXPERIENCE
S. P. Jain Institute of Management & Research, Mumbai (Mar 2018 – Now)
Associate Professor
L&T Infotech Limited. (May 2016 – August 2017)
Vice President & Delivery Head – Consumer, Media, and Technology
Key roles involved P&L management, practice strategy, and development, Evolving the Go-To-Market strategy, business development, and analyst interactions.
Provided delivery leadership and managed P&L of over $110 Million
Managing a robust delivery organization and building deep techno-functional domain expertise in Consumer, Media, and Technology practice.
L&T Infotech Limited (October 2013 – May 2016)
Vice President & Delivery Head – Media and Entertainment / Government / Education and Service Business Unit
Cognizant Technologies Solutions (January 2012 – October 2013)
Associate Vice President & Delivery Leader – India Business Unit
Cognizant Technologies Solutions (March 2010 – December 2011)
Associate Vice President & Delivery Leader – Information, Media & Entertainment (IME) Unit
Provided delivery leadership and managed a significant P&L exceeding $300 Million with a team size of over 3500+ FTEs
Cognizant Technologies Solutions (January 2006 – March 2010)
Associate Vice President, Business Unit Delivery Leader, Media & Entertainment Unit of IME
Cognizant Technologies Solutions (August 2003 – December 2005)
Delivery Director, Large Cards, and Payment Global Major
Infosys Technologies Limited (October 2000 – July 2003)
Project Manager
Thermax Limited (October 1999 – October 2000)
Manager Systems
Indian Civil Services (Indian Ordnance FACTORIES SERVICE) (Sept 1990 – Dec 1999)
Headed the Information Technology division
Wipro Infotech Limited. (May 1987 – 1991)
Customer Support Executive
Administrative Assignments
Area Head, Information Management, Business School. (February 1, 2021 – Present)
Associate Programme Head, PGPM, Programme. (June 2019 – April 30, 2020)
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MDPS/FDPS
Management/Executive Development, Kirloskar Oil Engines Ltd (Suppliers programme), 23 participants. (February 23, 2020 – February 25, 2020)
Management/Executive Development, BSH Household Appliances Manufacturing Pvt. Ltd, 22 participants. (March 13, 2019 – March 27, 2019)
Management/Executive Development, Digital Leadership Programme for Tata AIA. (2021)
Executive Programme in Digital Transformation for two Economic Times batches held over 5 weekends each (2021, 2022)
Agile Practices in Organizations, conducted for Pidilite Industries Limited in 2020
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CORPORATE MENTORING
Mentored managers from Pidilite Industries Limited, in capstone projects in 2021 and 2022
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BOARD MEMBERSHIPS
Independent Director with Flamingo Infinite Technology Solutions Ltd. since May 2024
Independent Director with Puravankara Limited since December 2020
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REVIEWER EXPERIENCE
Information Systems Frontiers. Category A journal from Springers in the IM Discipline.
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PROFESSIONAL MEMBERSHIPS
Association of Information Systems (AIS)
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LICENSURES AND CERTIFICATIONS
Amazon Web Services (AWS), Certified Solutions Architect (2018 – Present)
PMP, PMI Certified (2011 – 2014)