•  shailaja.jha@spjimr.org

Shailaja Jha

Associate Professor and Department Chair, Information Management and Analytics

Shailaja Jha is a faculty member and Department Chair of Information Management & Analytics. After clearing the UPSC, she served the Government of India as a civil servant for almost a decade. In addition, she brings with her over two decades of Information Technology global consulting experience with firms such as Wipro Ltd., Cognizant Technology Solutions, and Infosys Ltd. In her last assignment at L&T Infotech, Prof. Jha was the technology leader and delivery head for the Consumer Goods, Media, and Technology practice.

Through her corporate experience, she has led and managed large teams and built sustainable business units, bringing the solid corporate experience to her academic responsibilities. She joined academics in 2018 and has been passionately teaching Information Technology courses including Technology in the Digital Economy, Digital Transformation and Digital Strategy, Transformation Through Cloud Computing, Digital Product Management & Marketing, and Technology-led Business Development.

Her research, teaching, and consulting interests lie at the intersection of information technology and strategy. She is currently pursuing an Executive Fellow Programme in Management from the Indian School of Business (ISB) Hyderabad.

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Birla Institute of Technology & Science, Pilani  

MMS, 1987
Major: Information Systems



    The business value of IT

    Leveraging technologies for digital transformation, including Blockchain Technology, Cloud Computing, Artificial Intelligence & Machine Learning

    Product Management


    Jha, S. (Author & Presenter). Americas’ Conference on Information Systems (AMCIS), “Size matters for cloud capability and performance”, Association of Information Systems, Minneapolis, Minnesota. (August 10, 2022)

    Link to Google Scholar


    Jha, S., Chaturvedi, D. (2024). Systematic Literature Review of Cloud Computing Research Between 2010 and 2023. In: Kathuria, A., Karhade, P.P., Zhao, K., Chaturvedi, D. (eds) Digital Transformation in the Viral Age. WeB 2022. Lecture Notes in Business Information Processing, vol 508. Springer, Cham. https://doi.org/10.1007/978-3-031-60003-6_5


    Product Management & Marketing

    Digital Transformation in Enterprises

    Transformation through Cloud Computing

    Technology Business Development

    Technology In Digital Economy

    Intelligent Automation Through Robotic Process Automation and Chatbots


    Birla Education Trust Award for receiving the highest marks in Biology in CBSE +2


    Digital Transformation

    Product Management

    Transformation Through Cloud Computing

    Technology-led Business Development



    S. P. Jain Institute of Management & Research, Mumbai (Mar 2018 – Now)

    Associate Professor

    L&T Infotech Limited. (May 2016 – August 2017)

    Vice President & Delivery Head – Consumer, Media, and Technology

    Key roles involved P&L management, practice strategy, and development, Evolving the Go-To-Market strategy, business development, and analyst interactions.

    Provided delivery leadership and managed P&L of over $110 Million

    Managing a robust delivery organization and building deep techno-functional domain expertise in Consumer, Media, and Technology practice.

    L&T Infotech Limited (October 2013 – May 2016)

    Vice President & Delivery Head – Media and Entertainment / Government / Education and Service Business Unit

    Cognizant Technologies Solutions (January 2012 – October 2013)

    Associate Vice President & Delivery Leader – India Business Unit

    Cognizant Technologies Solutions (March 2010 – December 2011)

    Associate Vice President & Delivery Leader – Information, Media & Entertainment (IME) Unit

    Provided delivery leadership and managed a significant P&L exceeding $300 Million with a team size of over 3500+ FTEs

    Cognizant Technologies Solutions (January 2006 – March 2010)

    Associate Vice President, Business Unit Delivery Leader, Media & Entertainment Unit of IME

    Cognizant Technologies Solutions (August 2003 – December 2005)

    Delivery Director, Large Cards, and Payment Global Major

    Infosys Technologies Limited (October 2000 – July 2003)

    Project Manager

    Thermax Limited (October 1999 – October 2000)

    Manager Systems

    Indian Civil Services (Indian Ordnance FACTORIES SERVICE) (Sept 1990 – Dec 1999)

    Headed the Information Technology division

    Wipro Infotech Limited. (May 1987 – 1991)

    Customer Support Executive

    Administrative Assignments

    Area Head, Information Management, Business School. (February 1, 2021 – Present)

    Associate Programme Head, PGPM, Programme. (June 2019 – April 30, 2020)


    Management/Executive Development, Kirloskar Oil Engines Ltd (Suppliers programme), 23 participants. (February 23, 2020 – February 25, 2020)

    Management/Executive Development, BSH Household Appliances Manufacturing Pvt. Ltd, 22 participants. (March 13, 2019 – March 27, 2019)

    Management/Executive Development, Digital Leadership Programme for Tata AIA. (2021)

    Executive Programme in Digital Transformation for two Economic Times batches held over 5 weekends each (2021, 2022)

    Agile Practices in Organizations, conducted for Pidilite Industries Limited in 2020


    Mentored managers from Pidilite Industries Limited, in capstone projects in 2021 and 2022


    Independent director with Puravankara Limited since December 2020


    Independent Director, Puravankara Ltd. (December 31, 2020 – Present)


    Association Of Information Systems (AIS)


    Amazon Web Services (AWS), Certified Solutions Architect (2018 – Present)

    PMP, PMI Certified (2011 – 2014)

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