Supply Chain Performance Measurement
Service Operations
Performance Benchmarking
Service Operations
Operations Supply Chain Management and Quantitative Methods
Sajeev A George holds a Ph.D. from the Indian Institute of Technology, Bombay, in the area of Industrial Engineering and Operations Research with a focus on Supply Chain Management. In his academic career spanning more than 3 decades, he has taught Production Engineering, Operations Management, Supply Chain Management, and Service Operations Management at Engineering institutions and Business schools in India.
His research expertise is anchored around Supply Chain Performance Measurement and Performance Benchmarking. His research contributions have been presented in leading national as well as international conferences and published in renowned journals.
His research and efforts have been recognised through ‘Emerald Outstanding Paper Award’ by Emerald and ‘IBM Faculty Award’ by IBM. He has led senior administrative leadership roles at SPJIMR including Programme Chairperson for Post Graduate Diploma in Management Programme (PGDM) and Post Graduate Diploma in Management Programme Business Management (PGDM (BM)).
Ph.D., 2007
Focus: Industrial Engineering and Operations with a focus on Supply Chain Management
MTech, 1996
Major: Industrial Engineering
BTech, 1989
Major: Mechanical Engineering
Supply Chain Performance Measurement
Service Operations
Performance Benchmarking
Service Operations
Sharma, S.K., George, S.A., Srivastava, P.R. et al. Supply chain socially sustainability practices and their impact on supply chain performance: a study from the Indian automobile industry. Ann Oper Res (2024). https://doi.org/10.1007/s10479-024-05991-w
George, S. A., Sharma, S. K. (2021). A vendor recommendation model using neural networks. International Journal of Process Management and Benchmarking, 11(2), 254–270. Inderscience Publishers. https://doi.org/10.1504/IJPMB.2021.113743
George, S. A., Tumma, A. C. (2019). A benchmarking study of Indian seaports. Journal of Global Operations and Strategic Sourcing, 13(1), 88-102. Emerald Publishing. https://doi.org/10.1108/JGOSS-05-2019-0037
Sharma, S. K., George, S. A. (2018). Modelling Resilience of Truckload Transportation Industry. Benchmarking: An International Journal, 25(7), 2531-2545. Emerald Publishing Limited. https://doi.org/10.1108/BIJ-07-2017-0188
George, S.A., Tejwani, L., Saini, A.K., Pathak, N. and Kanvinde, N. (2018), “Suntej Engineering: a struggle to stay afloat in the face of competition”, Emerald Emerging Markets Case Studies, Vol. 8 No. 4. https://doi.org/10.1108/EEMCS-03-2018-0041
Divatia, A., Malay, S., George, S., “Drivers of resilience and their interrelationships: A Study of HEIs from India”, 2023 POMS India International Conference, XLRI Jamshedpur (December 2023)
Malay, S., George, S., “Analysis of performance and benchmarking of state and district co-operative banks of India”, 2023 POMS India International Conference, XLRI Jamshedpur (December 2023)
George, S., Malya, S., “General and Health Insurance Service Providers of India: An analysis of their performance and benchmarking”, 33rd POMS Annual Conference, Orlando/USA (May 2023)
George, S. A. (Author & Presenter), Divatia, A. (Author & Presenter), Malya, S. (Author & Presenter), POMS India International Conference 2022, “Critical success factors for building resilience in management institutions”, Institute of Management Kozhikode, Kerala. ( December 22, 2022)
George, S. A. (Author & Presenter), 53rd Annual Conference of the Decision Sciences Institute, “A two stage ‘Data Envelopment Analysis’ approach for performance benchmarking of health insurance firms in India”, Houston, Texas (USA). ( November 19, 2022)
George, S. A. (Author & Presenter), Divatia, A. (Author & Presenter), Malya, S. (Author & Presenter), POMS India International Conference 2021, “Critical factors for building resilience during crisis: A study from the field of management education”, SPJIMR, Mumbai. (December 22, 2021)
George, S. A. (Author & Presenter), Divatia, A. (Author & Presenter), Malya, S. (Author & Presenter), 3rd ICDE & 14th ISDSI Annual Conference 2020, “Agile innovation in response to Covid-19 pandemic: A case study from management education,” IIM, Raipur. (December 29, 2020)
George, S. A., Sharma, S., ISDSI Conference 2018, “Modelling risk factors in transportation of perishable goods,” SPJIMR, Mumbai. (December 30, 2018)
George, S. A. (Author & Presenter), DSI Annual Meeting 2018, “A Benchmarking Study of Indian Seaports”, Decision Science Institute, USA, Chicago, USA. (November 19, 2018)
George, S. A. (Author & Presenter), 49th Annual Meeting of the Decision Sciences Institute, “A Benchmarking Study of Indian Seaports,” Chicago, Illinois, USA. (November 17, 2018)
George, S. A. (Author & Presenter), 11th Indian Subcontinent Decision Sciences Institute (ISDSI) International Conference, “A Service Quality Analysis of Indian Airline Industry,” IIM Trichy, Trichy. (December 27, 2017)
George, S. A. (Author & Presenter), IIIE POMS Conference, Trivandrum Chapter, “Performance Analysis of Indian Ports,” Trivandrum. (December 22, 2016)
George, S. A. (Author & Presenter), 27th Annual Conference of Production and Operations Management Society (POMS), “Productive Efficiency and Service Quality: A Study of Indian Airline Industry.” (May 6, 2016)
George, S. A. (Author & Presenter), 19th Annual International Conference of the Society of Operations Management, “Operational performance, service quality and financial performance: A Study of the Indian Airline Industry,” IIM (C), Kolkata. (December 11, 2015)
George, S. A. (Author & Presenter), Production Operations Management Society (POMS) International Conference 2014, “Service Quality Performance – A Comparative Analysis of Domestic Airlines of India,” NITIE. (December 20, 2014)
George, S. A., Ganesh, N. M., Masson, S., Jain, R., 17th Annual International Conference of the Society of Operations Management, “Operational Efficiency and Service Delivery Performance: An Analysis of Indian Telecom Service Providers,” SOM/ IIT Madras, Chennai. (December 20, 2013)
George, S. A. (Presenter), Chattopadhyay, N., 24th Annual Conference, titled “Integrating Practice in POM Research and Teaching” of the Production and Operations Management Society (POMS), “Linkages between operational efficiency, service quality and profitability of foreign banks in India,” Denver, Colorado, USA. (May 3, 2013)
George, S. A., Chattopadhyay, N., XVI Annual International Conference of Society of Operations Management, “An Investigative Study of Productive Efficiency of Co-operative Banks of Indian States,” IIT Delhi, IIM Lucknow & Grand Valley State University USA. (December 31, 2012)
George, S. A. (Presenter), Chattopadhyay, N., Bahadur, U., Flexible Systems Management, “Measurement of Supply Chain Flexibility: An Investigative Study,” GLOGIFT & IIMK. (December 10, 2011)
George, S. A., Chattopadhyay, N., INFORMS Annual Conference 2011, “Effects of Service Innovation on Effectiveness and Efficiency of Restaurants in India,” Charlotte USA. (November 14, 2011)
Operations Management
Service Operations Management
Supply Chain Management
Emerald Outstanding Paper Award, Emerald. (2009)
IBM Faculty Award, IBM. (October 2008)
Operations Management
Supply Chain Management
Service Operations Management
Professor, SPJIMR. (Jul 2016 – Present).
Associate Professor, SPJIMR. (Jul 2010 – Jun 2016).
Assistant Professor, SPJIMR. (Jun 2008 – Jun 2010).
Assistant Professor, Production Engineering, MHSS College of Engineering, University of Mumbai. (Sept 1997 – Aug 2008).
Lecturer, Production Engineering, MHSS College of Engineering, University of Mumbai. (Aug 1990 – Aug 1997).
Chairperson, PGDM, Programme. (May 1, 2019 – January 2024).
Area Head, Operations & Supply Chain, (Oct 2014 – Apr 2019).
Management/Executive Development, SPJIMR, (September 15, 2017 -September 17, 2017)
Integrated Supply Chain Management. (October 2012)
Supply Chain Management. (September 2010)
Supply Chain Management. (June 2009)
Supply Chain Management. (April 2009)
Faculty, Integrated Supply Chain Management, Anjar, Gujarat. (October 2012)
Faculty, Supply Chain Management, Tata Chemicals, Mithaipur, Gujarat. (September 2010)
Faculty, Supply Chain Management, Tata Chemicals, Mithaipur, Gujarat. (June 2009)
Faculty, Supply Chain Management, Tata Chemicals, Mithaipur, Gujarat. (April 2009)
Production & Operations Management Society (POMS) India Chapter
Editorial Review Board Member, Emerging Markets Case Studies Journal, Appointed. (January 2022 – present)
Emerald Journals.
Journal of Global Operations and Strategic Sourcing.
Benchmarking: An International Journal.
OPSEARCH
Emerald Emerging Market Case Studies
Conference Chair, 12th ISDSI Annual Conference, SPJIMR Mumbai. December 27, 2018 – December 30, 2018)
Co-ordinator, SPJIMR, Mumbai. (January 15, 2017 – Present)
Co-ordinator, SPJIMR, Mumbai. (May 19, 2018)
Chair, SPJIMR POMS India Chapter Conference, Mumbai. (July 29-31, 2016)
Member, DSI) Decision Sciences Institute). (January 1, 2018 – Present).
Member, POMS (Production and Operations Management Society). (January 1, 2014 – Present).
Life Member, Society of Operation Management (SOM). (2008 – Present).
Life Member, Operational Research Society of India (ORSI). (2005 – Present).
Life Member, Indian Society for Technical Education (ISTE). (1997 – Present).
Candidate: Georgy Kurien
University: MS University Baroda
Candidate: Srinivas
University: National Law University Jodhpur
Candidate: Vijay Kumar Sharma
University: Bits Pilani