Programme genesis

Communication is vital to business and personal success, and good leadership starts with excellent communication. In the business world, managers and leaders have to communicate their ideas, products and services to a variety of stakeholders, including business partners, their teams, customers, distribution channels and investors. Communication is not just talking but the ability to exchange ideas via active listening, perfect verbal and non-verbal engagement, and command of the language, that is the hallmark of a persuasive leader.

Programme goals

This two-day course aims to equip the participants with the skills to be effective communicators. They will learn a variety of tools and techniques to help improve their style and delivery. It’s a practical, fun-filled course packed with exercises, games, discussion and practice.

  • Enhance communication skills to motivate and inspire
  • Harness communication intelligence by self-awareness and EQ, listening and empathy.
  • Understand communication styles to adjust messages and increase influence as a leader.
  • Using nonverbal communications strategies to enhance rapport
  • Structuring, organising and delivering ideas into a coherent narrative
  • Overcoming inhibitions and practising the art of public speaking.
  • Deconstruct executive presence to enhance overall business etiquette.

Programme content

  • Fundamentals of mentoring, including building awareness of Mentoring Models
  • Understand aspects of virtual & hybrid mentoring, reverse mentoring and other contemporary aspects.
  • Mentoring process & role modelling
  • Importance of mentoring initiative towards employee engagement and talent development
  • Mentoring skill building, its application to organisational effectiveness
  • Develop a road map for the mentoring process to enable organisational effectiveness

Programme Director

Vineeta Dwivedi

Vineeta Dwivedi

Assistant Professor, Organisation and Leadership Studies
Vineeta Dwivedi is a faculty in area of Organisation & Leadership Studies, with her core expertise in Business Communication and Negotiations. She holds a master’s degree in English from Central Institute of English and Foreign Languages, Hyderabad and has completed ‘Accelerated Management Programme’ from Indian School of Business. She has completed ‘Leadership Programme’ from Henley Management College. In her professional journey encompassing 23 years, she held critical respons...

Programme curriculum

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Interpersonal Communication
  • Interpersonal interactions in teams, listening, questioning and articulation.
  • Language and the Power of Words
  • The Art of Communication and its crucial role in leadership effectiveness
Emotional Intelligence in Communication
  • The five components of Emotional Intelligence at Work
  • Empathy and understanding the informational demand of the Audience.
  • Know own individual styles of communications
  • Understand self and others to be better team player and leader
  • Change and grow with self-awareness.
Assertive Behaviour
  • Express honestly, comfortably and without anxiety
  • Avoid confrontations and deliver right message
  • Learn to control aggression in meetings and disagreements
Public Speaking
  • Overcoming the fear of speaking
  • Tricks and tips to manage stress and developing powerful presence.
  • The Art of Rhetoric and developing persuasive arguments that move the audience.
Crafting a good speech
  • Learn to develop and deliver a brief speech
  • Outlines an idea for a product, service, project or self
  • Write and practice an elevator pitch.
Deconstruct Executive Presence
  • What is the essence of executive presence?
  • Understand what projects confidence and gravitas
  • Inspire decision makers to believe and follow you
  • Combining warmth and conviction in developing it
Identity and Reputation
  • Develop a keen interest on how others perceive us
  • Consult peers and mentors for feedback
  • Find out the strengths that can be built upon
  • Manager self and the impact one has on others
Executive Branding
  • How people perceive you
  • Self-branding, Personal reputation management
  • Enhancing your reputation using digital media
Powerful Presentations
  • The importance of storytelling in presentations and creating influence.
  • Structuring and bringing power to presentations and delivery.
  • Responding to difficult questions and questioners
Feedback and Delivery
  • Leadership Communication practice via in class presentations
  • Transforming communication Challenges into strengths and learning from peer group interactions.
  • Take away tools and tips for continuous learning improvement for communication with Impact.

Who should attend?

This communications training course is for those who are required to demonstrate high level of communication skills in their day-to-day work. It will enhance personal effectiveness, presence and presentations. This programme is appropriate for business professionals with experience looking to improve their communication skills or deliver messages across diverse stakeholders – senior management, cross-functional colleagues, employees, customers, and strategic partners. Managers in business development and marketing teams and team-lead roles will find this programme useful. The course is aimed at building quiet confidence with a powerful presence that can inspire, motivate and empower others.


INR 24,900/- + GST

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