Snehal Shah

Professor

Organisation & Leadership Studies
Associate Dean – Academics & Research

Snehal Shah holds a Ph.D. and M.Phil. from Carnegie Mellon University, USA, with a specialisation in Organisation Behavior and Human Resources. She has 20-plus years of varied experience in Academia, Industry & Consulting in the US and in India.

Her global teaching and consulting cover a wide spectrum of topics such as Leadership, OB, Cross-culture integration, Research Methods, Business Structure and Design, HR Strategy & Analytics, and Succession Planning. Her work has been published in renowned academic journals in the US and has been presented at international conferences.

Read More

EDUCATION

Carnegie Mellon University

Ph.D. in Public Policy and Management
Focus: Organization Behavior & Human Resources

Master of Philosophy
Focus: Organization Behavior

Institute of Rural Management, India

MBA (PGDRM degree), 1992
Focus: Human Resources

Sydenham College, Mumbai, India

BCOM, 1990.
Major: Accounting

  • RESEARCH INTERESTS

    Her research interests are in the field of Diversity and Inclusion with a specific focus on corporate governance and career choices. Her emerging research interests include eastern wisdom traditions and intersectionality of OB concepts in other management domains

  • SELECTED PUBLICATIONS

    Shah, S., Jha, A. K. (2021). Disconfirmation effect on online review credibility: An experimental analysis. Decision Support Systems, 145.

    Haldar A., Datta S., & Shah S. (2020) Tokenism or Realism? Gender inclusion lens for corporate boards and ownership structure in India. Equality Diversity & Inclusion (EDI). Emerald Publishing.

    Jha, A. K., Shah, S. (2019). Social Influence on Future Review Sentiments: An Appraisal-Theoretic View. Journal of Management Information Systems 36 (2), 610-638

    Shah, S. (2014); Sachdev, A. How to develop spiritual awareness in the organization: lessons from the Indian yogic philosophy. Journal of Management Development

    Rousseau, D.; Tijoriwala-Shah, S. (1999). “It Takes a Good Reason to Change the Psychological Contract”. Journal of Applied Psychology

    Rousseau, D.; Tijoriwala-Shah, S. (1997). “Measuring Psychological Contracts” Journal of Organization Behavior

    Rousseau, D.; Shah, S. (1996) “Perceived legitimacy and Unilateral Psychological Contract Changes”. Presented at SIOP conference (Society for Industrial and Organizational Psychology) at San Diego, 1996.

  • CASE STUDIES

    Mody, P., Shah, S. (2018). Leadership in Transition: An Infosys experience (pp. 5). Case Centre. https://www.thecasecentre.org/educators/products/view?id=154609

    Shah, S.; Machado, N; Gauda, J.; Agarwal, V. (2017). Balancing Engagement and Innovation at Bharat Petroleum. Ivey Case Study Publishing, HBSP.

  • BOOKS/BOOK CHAPTERS

    Tahora, S.; Shah, S. (2019). Vedanta Philosophy’s Contribution to Wisdom Development for Leadership: Grounding Indian Practical Wisdom in Higher Knowledge and Purpose. Book Chapter in ‘Applying Wisdom to Contemporary World Problems’; Publisher: Palgrave Macmillan

    Shah, Snehal (2000). “India: Caste, Commitments and Change?” Book Chapter in “International Psychological Contracts”: Sage Publication.

  • CONFERENCES

    Datta, S. (Presenter), Shah, S., EURAM 2021 Online Conference, “A Journey Towards Developing An Inclusive Workplace: The Case of Cummins India.” (June 18, 2021).

    Shah, S. (Author), EURAM 2020 ONLINE CONFERENCE, “Career Choices Of Indian Women Managers: Lens Of Bounded Rationality,” Trinity College, Ireland. (December 6, 2020).

    Datta, S. (Author & Presenter), Shah, S. (Author), Srinivasan, V. (Author), Baral, R. (Author), 79th Academy of Management and Annual Meeting Program, “Industry-Academic Collaboration: An inclusive agenda for growth,” Boston. (August 11, 2019).

    Datta, S. (Author & Presenter), Shah, S. (Author), Haldar, A. (Author), 79th Academy of Management and Annual Meeting Program, “Tokenism or realism? Gender inclusion lens for corporate boards & ownership structure in India,” Boston. (August 11, 2019).

    Datta, S. (Author & Presenter), Haldar, A. (Author & Presenter), Shah, S. (Author & Presenter), EURAM 2019, “Does ownership structure drive women representation on corporate boards – evidence from India,” Lisbon. (June 26, 2019).

    Shah, S., Banerjee, R., Academy of Management Annual Conference, Illinois, Chicago, “Future Well-being of management education: Historical Perspective,” USA. (August 10, 2018).

    Shah, S., Datta, S., Academy of Management Annual Conference, Illinois, Chicago, “Satisficing Career Chokes of Indian Women Managers,” USA. (August 10, 2018).

    Shah, S., Banerjee, R., Puliyel, T., Business Academia Conclave, “How can Indian Organizations become Innovative,” SPJIMR, Mumbai. (September 2017).

    Shah, S. (Author & Presenter), 39th Annual ISMS Marketing Science Conference, “Influencing the Influencers: Bandwagon Effect of Online Product Review Behavior.” (June 2017).

    Haldar, A. (Presenter), Shah, S. (Presenter), Datta, S. (Presenter), 26th Annual Conference of National Academy of Psychology, “Social Psychology of Corporate Governance in India: Implications for Diversity,” IIT Madras, Chennai. (December 29, 2016).

    Shah, S., Thought Paper for the CII Conference on Compassionate Leadership, “A Myth or A Cure? Compassionate Leadership in the Workplace,” Hyderabad. (2012).

    Shah, S. (Presenter), Rousseau, D. M. (Presenter), SIOP conference (Society for Industrial and Organizational Psychology), “Perceived legitimacy and Unilateral Psychological Contract Changes,” San Diego. (1996).

  • PRESS & MEDIA

    Shah, S., Dwivedi, V. (2020). Solving the Work-From-Home Conundrum. Singapore Management University’s Asian Management Insights, 7(2). https://cmp.smu.edu.sg/ami/all/pdf

    Dwivedi, V., Shah, S. (2020). WFH is not the ‘Work-Family-Heaven’ we were hoping for!. People Matters. https://www.peoplematters.in/article/life-at-work/wfh-is-not-the-work-family-heaven-we-were-hoping-for-25990

    Shah, S. (2018). Happiness and Yoga (4th ed., vol. 25). Yoga Rahasya.

    Shah, S., Jha, A. (2017). Co-opetition as a framework for technology start-ups. Asian Management Insights, Singapore Management University. https://cmp.smu.edu.sg/sites/cmp.smu.edu.sg/files/pdf/4.AMI_Issue8_TeamOfRivals.pdf

    Shah, S. (2018). An Apple-Orange Paradox? Reinventing the Performance Management System.

    Tahora, Z. M., Shah, S. (2017). Going Beyond Leadership Development. Business Today. http://www.businesstoday.in/opinion/columns/going-beyond-leadership-development/story/255287.html

    Shah, S., Machado, N., Gauda, J., Agarwal, V. (2017). Bharat Petroleum: Balancing Engagement & Innovation. Ivey Publishing.

    Shah, S., Banerjee, R. (2016). Design thinking as a tool for HR transformation (10th ed., vol. VII, pp. 32-33). People Matters Magazine.

    Shah, S. (2015). New Age leadership competency: mindfulness decoded. Human Capital magazine.

  • PERIODICALS

    Shah, S. (2018). Man’s evolved avatar: Cyborgs may be able to ward off the existential threat from artificial intelligence. The Times of India. https://blogs.timesofindia.indiatimes.com/toi-edit-page/mans-evolved-avatar-cyborgs-may-be-able-to-ward-off-the-existential-threat-from-artificial-intelligence/

    Shah, S., Jha, A. (2017). Collaborating with your direct business competitors. MINT. http://www.livemint.com/Opinion/4jgt8rLc9TPNb5FMpza3MK/Collaborating-with-your-direct-business-competitors.html

    Shah, S. (2014). Success mantra for holistic development. The Financial Express.

  • WORKING PAPERS

    ABC

  • COURSES

    India

    SPJIMR/SOIL

    MBA/Masters level Courses

    Principles of Management (2016, 2017, 2018, 2019, 2020, 2021)

    Personal Growth Lab (2017, 2018, 2019, 2020, 2021)

    Business Research Methods (2016, 2017)

    HR Analytics (2017, 2018, 2019, 2020)

    Measurement in Social Sciences (2019, 2020)

    Diversity and Inclusion (2019)

    HR Strategy (2010-2014)

    Global HR (2010-2014)

    D. Level Courses

    Introduction to Research (2017, 2018, 2019, 2020, 2021)

    IIM (Sambalpur)

    Advanced Qualitative Research Methods (2021)

    Europe

    MIP – Italy

    Innovation and Creativity (2014)

    USA

    NC State University

    Change Management (Masters Level) (2000-2001)

    Applied Research Methods (Doctoral Level) (2000-2001)

  • AWARDS & HONOURS

    Best Paper Award for Innovative Research in 3rd Conference organized by Aston India Centre for Applied Research held at Aston University, Birmingham, England in 2019

    Academic Game Changer Award for the Best HR Program in the Country – School Of Inspired Leadership

    Special recognition for Excellence in Project Performance, Nortel Networks

    Client Satisfaction Award for project management, McNeil Research, and Evaluation Associates

  • WORKSHOPS

    Workshops/Panels

    Panelist, “Revolutionizing Talent Acquisition Using Artificial Intelligence,” HR Summit organized by National HRD Network, Mumbai Chapter, Mumbai, Maharashtra, India. (November 2, 2019).

    “Deans’ Conclave on The Future of Business Schools,” Strategic Management Society (SMS) India Conference, Hyderabad, Telangana, India. (December 16, 2018).

    SHRM HR Excellence Awards 2018,” Society for Human Resource Management (India), New Delhi, India. (September 26, 2018 – September 27, 2018).

  • WORK EXPERIENCE

    FOUNDER AND CEO, I2V SOLUTIONS

    Consulting assignments in the area of HR Analytics, Leadership Assessment, and Executive Coaching.

    Academic involvement as a Visiting Faculty, Case Study Writing, and Research

    Vice President of Leadership Development at Bank of America, Charlotte, North Carolina

    Initiatives such as Talent Management, Culture Assessment (specifically with regard to acquisition integration), and Evaluation of Leadership Development programs.

    Consultant, SOIL (Grow Talent Company)

    A senior member of the Consulting team that guided blue-chip clients in the area of HR Strategy, Talent Development, Executive Coaching, Succession Planning, and Change Management.

    Researcher at McNeil Research and Evaluation Associates

    Led projects to improve the effectiveness of Department of Labor Programs (Impact Assessment)

    Academic Faculty

    Taught courses in Europe, US, and India – Innovation and Creativity, HR Strategy, Global HR, Organization Behavior, Organizational change and learning (Masters level), and Statistics and Applied Research Methods (Doctoral level).

    TV Rao Learning Systems

    Senior Consultant. Led projects on Competency Mapping, 360-degree Feedback, Executive Coaching, and Change Management

    Administrative Assignments

    Member, Managing Committee. Top Leadership Team at the Institute

    Head, Office of Research & Research

    Chairperson, Fellow Programme in Management

    Professor, Organization Behavior & Human Resources

  • CONSULTING

    Consultant, SOIL (Grow Talent Company)

    A senior member of the Consulting team that guided blue-chip clients in the area of HR Strategy, Talent Development, Executive Coaching, Succession Planning, and Change Management.

    TV Rao Learning Systems

    Senior Consultant. Led projects on Competency Mapping, 360-degree Feedback, Executive Coaching, and Change Management

  • MDPS/FDPS

    Masterclass on HR Analytics – SHRLJ (2021)

    Management/Executive Development, Bank of America, 29 participants. (November 1, 2019 – November 3, 2019).

    Management/Executive Development, Bank of America, 29 participants. (October 31, 2019 – November 2, 2019).

    Management/Executive Development, Bank of America, 29 participants. (October 30, 2019 – October 1, 2019).

    Management/Executive Development, Pidilite, 29 participants. (July 5, 2019 – July 10, 2019).

    Management/Executive Development, Total Oil India Ltd, 19 participants. (June 6, 2019 – June 7, 2019).

    Management/Executive Development, Total Oil India Ltd, 19 participants. (June 4, 2019 – June 6, 2019).

    Management/Executive Development, Bharti Axa General Insurance, 18 participants. (April 15, 2019 – April 16, 2019).

    Management/Executive Development, Total Oil India Ltd, 18 participants. (December 5, 2018 – December 7, 2018).

    Management/Executive Development, Bank of America, Westin, Goregaon, 22 participants. (November 20, 2018 – November 22, 2018).

    Management/Executive Development, Total Oil India Ltd, 14 participants. (August 27, 2018 – August 29, 2018).

    Management/Executive Development, SPJIMR, 15 participants. (June 7, 2018 – June 8, 2018).

    Management/Executive Development, MSD Pharmaceuticals Pvt. Ltd., 14 participants. (June 5, 2018 – June 8, 2018).

    Management/Executive Development, TOTAL Oil Corporation, 18 participants. (November 13, 2017 – November 15, 2017).

    Management/Executive Development, TOTAL Oil Corporation, 13 participants. (November 8, 2017 – November 10, 2017).

    Management/Executive Development, TOTAL Oil Corporation, 14 participants. (September 6, 2017 – September 8, 2017).

    Management/Executive Development, TOTAL Oil Corporation, 18 participants. (April 19, 2017 – April 21, 2017).

    Management/Executive Development, TOTAL Oil Corporation, 12 participants. (April 11, 2017 – April 13, 2017).

  • CORPORATE MENTORING

    Academic, TOTAL Oil India Ltd, Mumbai. (2016 – 2019).

    For Profit Organization, Jet Airways, Mumbai. (2015 – 2016).

    For Profit Organization, BPCL, Mumbai. (June 2014 – March 2016).

    Academic, School of Inspired Leadership (SOIL). (January 2011 – May 2014).

    For Profit Organization, ABN Amro, Mumbai. (2009 – 2010).

  • BOARD MEMBERSHIPS

    Member, Jai Hind College, Mumbai, Maharashtra. (March 12, 2020 – Present)

    Member – Managing Committee, SPJIMR, Mumbai, Maharashtra. (April 2016 – Present)

    Member of Selection Committee, Tata Institute of Social Sciences, Mumbai, Maharashtra. (January 25, 2021)

    Subject Expert member of Faculty Selection Committee, IIM Sambalpur, Sambalpur, Odisha. (July 31, 2020)

    Track Chair, K J Somaiya Institute of Management Studies and Research, Mumbai, Maharashtra. (January 30, 2020 – January 31, 2020)

    Panel Member – Panel Discussion, Tata Institute of Social Sciences, Mumbai, Maharashtra. (December 12, 2019)

    Member, Jai Hind College, Mumbai, Maharashtra. (October 4, 2019)

    Member, Jai Hind College, Mumbai, Maharashtra. (April 12, 2019)

    Session Chair, Tata Institute of Social Sciences, Mumbai, Maharashtra. (December 11, 2018)

    Speaker, HR Summit: “Revolutionizing Talent Acquisition using Artificial Intelligence”. (November 2, 2018)

    Speaker, BSE India, Mumbai, Maharashtra. (June 21, 2018)

    Speaker, International Yoga Day activities at BSE India, Mumbai, Maharashtra. (June 21, 2018)

    SPJIMR, Business-Academia Conclave at Grand Hyatt, Mumbai. (2017)

  • SOCIAL IMPACT

    Abhyudaya

    ADMAP Committee

  • PROFESSIONAL AFFILIATIONS

    Member and Faculty for HR Analytics, National HRD Network.

    Academy of Management. (2018 – Present).

    Faculty Member, Society of Human Resource Management. (2012 – 2014).

    D. Student Member, Academy of Management, USA. (1996 – 2001).

    Member, Society of Industrial and Organizational Psychology, USA. (1996 – 2001).

  • LICENSURES & CERTIFICATIONS

    • Certified Independent Director from IoD
    • Certified Project Management Professional from PMI
AppLy Now