Our Faculty

EDUCATION

• RESEARCH INTERESTS

  Supply Chain resilience

  Supply chain Transparency

  MSME Supply chain

  Multi-criteria Decision Making

  Structural Modeling

  Fuzzy Cognitive Map Applications

• SELECTED PUBLICATIONS

  Shetty, S.R., Chatterjee, D., Pai, Y.,P., (2023). Managed Care Models in India: An Investigation on the Ownership and Performance of Health Claims Management. Journal of Health Management. Sage Publications. https://doi.org/10.1177/09720634231215388

  Dhir, V. L., Das, S., & Chatterjee, D. (2023). Impact of Firm Ownership Type on Organizational Commitment and Citizenship Behaviour. Management and Labour Studies, 0(0). Sage Publications. https://doi.org/10.1177/0258042X231204413

  Chatterjee, A., & Chatterjee, D. (2023). A Journey of Business Analytics in Improving Supply Chain Performance: A Systematic Review of Literature. Management and Labour Studies, 0(0). https://doi.org/10.1177/0258042X231208586

  Nayak, G., Dhaigude, A.S., Chatterjee, D., (2023), “Lean and green lean: literature review and research agenda”, International Journal of Business Excellence, Inderscience Publishers, Vol. 31, No. 2. DOI: 10.1504/IJBEX.2023.134498

  Panda, D.K., Bhattacharjee, K., Chatterjee, D. and Basu, S. (2023), “Survival and sustenance strategy of primary agricultural cooperative credit societies in India: a fuzzy interpretive structural modelling approach”, International Journal of Social Economics, Vol. 50 No. 6, pp. 821-838. https://doi.org/10.1108/IJSE-05-2022-0331

  Bhattacharya, L., Chatterjee, A., & Chatterjee, D. (2023). Critical Enablers that Mitigate Supply Chain Disruption: A Perspective from Indian MSMEs. Management and Labour Studies, 48(1), 42–63. https://doi.org/10.1177/0258042X221133281

  Shetty SR, Chatterjee D, Pai YP. Performance of Third Party Administrators in Indian Healthcare. Journal of Health Management. 2022;24(4):652-661. doi:10.1177/09720634221128385

  Chatterjee, S., & Chatterjee, D. (2022). Modelling the barriers of supply chain transparency in the post-COVID-19 scenario. International Journal of Logistics Economics and Globalisation, 9(3), 277-301.

  Chatterjee, D., Shetty, S. R., Pai, Y. P. (2020). The Role of Health Insurance and Managed Care In India. International Journal of Management, 11(12), 679-692.

  Chatterjee, D., Poovathingal, J. (2020). MBA education: new insights on enablers of managerial performance. International Journal of Educational Management, 34(6), 1001-1020.

  Chatterjee, D., Rao, S. V., Dhaigude, A. S. (2019). Spectrum Industries: International Market Entry. Journal of International Business Education, 14(2019), 373-388. http://www.neilsonjournals.com/JIBE/abstractjibe14spectrum.html

  Chatterjee, D., Dhaigude, A., Lilhare, S., Ambekar, S. (2018). Vignettes-Based Research in Behavioral Operations Management. International Journal of Business Excellence, 19(1).

  Chatterjee, D., Dhaigude, A. S. (2018). Calibrating the factors of management quality in banking performance: a mixed method approach. Measuring Business Excellence Journal, 22(3), 242- 257.

  Chatterjee, D., Bolar, K. (2018). Determinants of Mobile Wallet Intentions to Use: The Mental Cost Perspective. International Journal of Human-Computer Interaction, 35(10), 859-869.

  Chatterjee, D. (2018). An Integrated Fuzzy Cognitive Map Approach in Modeling Factors of Management Quality in Banking Performance. Global Business Review, 21(3), 763-779.

  Link to Google Scholar

• CASE STUDIES

  Chatterjee, D., Shah, S. and Swaroop, N. (2023), “Club Mahindra: Culture as an enabler of future business strategy”, The CASE Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TCJ-08-2021-0120

  Sadasivan, A.,Pingulkar, A., Chatterjee, D. (2022). Marico Ltd.: Distribution Network Optimization. Ivey Publishing. https://www.iveypublishing.ca/s/product/marico-ltd-distribution-network-optimization/01t5c00000D69PHAAZ

  Das, S., Chatterjee, D., Salian, B. (2020). Distribution of rewards at Atomic Sales Pvt Ltd. Case Centre. https://casecent.re/p/171124

  Dhaigude, A. S., Chatterjee, D., Kumar, V. (2018). JSW Steel Ltd: A Logistics Dilemma (B). Ivey Publications. https://www.iveycases.com/ProductView.aspx?id=97128

  Chatterjee, D. (2018). Kamath’s Our Times Ice Creams: Eliminating the Bottleneck Effect. Ivey Cases.

  Chatterjee, D. (2018). Allied Founders: Surviving Internationally. Ivey Publishing.

  Chatterjee, D., A. D. (2017). APOORVA: A facility location dilemma. Ivey Publishing. https://www.iveycases.com/ ProductView.aspx?id=87948

  Chatterjee, D., A. D., V. (2017). JSW Steel Ltd.: A logistics Dilemma. Ivey Publishing. https://www.iveycases.com/ ProductView.aspx?id=86122

  Chatterjee, D., K. J. (2017). DHL Global Forwarding: A consolidation program. Ivey Publishing. https://www.iveycases.com/ ProductView.aspx?id=84928

  Das, S., Chatterjee, D., Salian, B. (2020). Distribution of rewards at Atomic Sales Pvt Ltd. Case Centre.

• BOOKS/BOOK CHAPTERS

  Chatterjee, A., Sarkar, S., Rong, M., Chatterjee, D. (2020). Artificial Neural Network in Operation Management Regarding Communication Issue. Encyclopedia of Organizational Knowledge, Administration, and Technology (pp. 2303-2320). IGI Global. http://dx.doi.org/10.4018/978-1- 7998-3473-1.ch159

  Chatterjee, D., Ghosh, B., Panigrahi, G. (2020). Factors Affecting Quality of Schools in India. In: Castillo O., Jana D., Giri D., Ahmed A. (eds) Recent Advances in Intelligent Information Systems and Applied Mathematics. ICITAM 2019. Studies in Computational Intelligence (vol. 863, pp. 670-686). Springer, Cham.

• CONFERENCES

  Dhaigude, A., Chatterjee, D., “Supply chain agility and sustainability: A bibliometric analysis”, 9th Indian Academy of Management, INDAM 2024 Conference, Goa Institute of Management. (January 2024)

  Chatterjee, D., Dhaigude, A., “Understanding the intersection of supply chain integration and organizational culture: A bibliometric analysis”, 9th Indian Academy of Management, INDAM 2024 Conference, Goa Institute of Management. (January 2024)

  Chatterjee, D., Dhaigude, A., “Enhancing stakeholder collaboration in reverse logistics for circular economy: Demystifying barriers in developing countries”, 2023 POMS India International Conference, XLRI Jamshedpur (December 2023)

  Dhaigude, A., Chatterjee, D., “Supply chain agility: A bibliometric analysis”, 2023 POMS India International Conference, XLRI Jamshedpur (December 2023)

  Chatterjee, D., “Critical factors affecting the adoption of Smart Green Supply Chain (SGSC) in Indian SMEs”, 2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM2023), IEEE Singapore (December 2023)

  Chatterjee, D., (2022), (Author & Presenter). Improving Pharma Supply Chain recovery cycle post disruption: A Grey DEMATEL approach. 53rd Annual Conference of the Decision Sciences Institute

  VVS Raju., Chatterjee, D., POMS India International Conference 2021, “Understanding supply chain barriers for Renewable energy projects: An Interpretive Structural Modeling (ISM) approach”, (December 23rd, 2021)

  Chatterjee, D., & Poovathingal, J. (2020). MBA education: new insights on enablers of managerial performance. The International Journal of Educational Management, 34(6), 1001-1020. http://dx.doi.org/10.1108/ijem-07-2019-0247

  Chatterjee, D. (Presenter), Ghosh, B., Panigrahi, G., International Conclave GIT 2020, “Measuring Performance Quality of Indian School Using PROMETHEE: A Multi-Criteria Decision-Making Approach,” Indian Institute of Management, Kozhikode, Kozhikode. (January 18, 2020).

  Chatterjee, D. (Presenter), Dhaigude, A., Nayak, G., 13th Annual ISDSI Conference, “Lean Matters: An exploratory study of Indian SMEs,” Indian Institute of Management, Sambalpur. (December 30, 2019).

  Chatterjee, D. (Presenter), 52nd Annual Convention of ORSI & International Conference, “Modeling the Critical Performance Factors of Primary Agricultural Cooperative Credit Societies in India,” Indian Institute of Management, Ahmedabad. (December 17, 2019).

  Chatterjee, D., Nayak, G., Dhaigude, A., ISDSI, “Examining the lean implementation challenges in Indian SMEs: An ISM-MICMAC approach,” SPJIMR, Mumbai. (December 30, 2018).

  Chatterjee, D., Shetty, S. R., Pai, Y. P., ISDSI, “Performance Measurement of Third-Party Administrators (TPAs) – A study of Indian Healthcare Sector,” SPJIMR, Mumbai. (December 30, 2018).

  Chatterjee, D., 49th Annual Meeting of the Decision Sciences Institute, “Healthcare facility location selection using BWM-PROMETHEE integration,” Chicago, Illinois, USA. (November 17, 2018).

  Chatterjee, D., 49th Annual Meeting of the Decision Sciences Institute, “Modeling the critical success factors for lean implementation in Indian SMEs: A mixed method approach,” Chicago, Illinois, USA. (November 17, 2018).

  Chatterjee, D., 49th Annual Meeting of the Decision Sciences Institute, “Modeling the critical success factors for subcontractor selection in the construction sector: A mixed method approach,” Chicago, Illinois, USA. (November 17, 2018).

  Chatterjee, D., NIDA International business conference, “Delphi-FAHP and PROMETHEE: An integrated approach in healthcare facility location selection,” NIDA, Bangkok. (March 12, 2016).

  Chatterjee, D., Twelfth AIMS international Conference on management, “Modeling the Components of Management Quality to Measure Performance of Indian Private Sector Banks,” AIMS, IIM-Kozhikode. (January 2, 2015).

  Chatterjee, D., ICFIF 2014, “ISM-Fuzzy MICMAC Integrated Approach in Modeling the Performance Indicators of New Private Banks in India,” IIT-KGP, Kharagpur. (November 13, 2014).

  Chatterjee, D., Tenth AIMS Int. Conf. on management, “Identifying research gap using morphology: a study on multi-criteria decision making involving AHP,” IIM-Bangalore, Bangalore. (January 6, 2013).

  Chatterjee, D., FOBE 2012, “Calibrating managerial effectiveness: an empirical study,” IMT- Ghaziabad, Ghaziabad. (November 29, 2012).

  Chatterjee, D., Ninth AIMS Int. Conf. on management, “A Systems thinking Approach in Delivering Sustainable Management Education’,” FLAME, Pune. (January 1, 2012).

• CONFERENCE PROCEEDINGS

  Chatterjee, D., Building Resilience in Supply Chain & Communities, S. P. Jain Institute of Management & Research (SPJIMR), https://spjimr.org/spjimr-poms-india-chapter

  Chatterjee, D., Understanding supply chain barriers for Renewable energy projects: An Interpretive Structural Modelling (ISM) approach, S. P. Jain Institute of Management & Research (SPJIMR), https://spjimr.org/spjimr-poms-india-chapter

• PERIODICALS

  Chatterjee, D., (2024). Dearth of employability skills? What’s going wrong? Higher Education Review.

  Chatterjee, D., (2024). Online MBA Vs Regular MBA: Which is better for you? ABP Live

• COURSES

  Operations Management

  Service Operations

  Operations Research

  Business Research Methods

  Quantitative Methods

  Simulation Modeling

  Problem Solving and Decision Making

• AWARDS & HONOURS

  Received “AIMS-IBA Best paper award” in AIMS12 international conference at IIM Kozhikode, India, 2015

  Received “Third best Doctoral thesis paper award” at AIMS conference, IMT Ghaziabad, India, 2013

• TEACHING INTEREST

  Operations Research

  Quantitative Management

  Operations Management

  Service Operations

  Research Methods

  Simulation Modeling

  Problem Solving and Decision Making

  Supply Chain Management

  Business Analytics

• WORK EXPERIENCE

  Academic Faculty

  Professor, SPJIMR. (July 1, 2020 – Present)

  Associate Professor, SPJIMR. (December 18, 2017 – June 30, 2020)

  Associate Professor, TA Pai Management Institute, Manipal (TAPMI). (August 16, 2011 – December 14, 2017)

  Assistant Professor, Management Institute of Durgapur, West Bengal. (November 1, 2003 – August 1, 2011)

  Administrative Assignments

  Area Head, Operations & Supply Chain, Business School. (May 2019 – January 2024)

  Associate Head, Office of Research & Innovation (ORI), Business School. (April 2018 – April 2019)

  Area Head, Operations and Information Science, Business School. (April 2012 – Dec 2017)

  Head of Department, Department of Business Administration, Business School. (April 2008 – August 2011)

• MDPS/FDPS

  Management/Executive Development, MSD Pharma (8th October 2021)

  Management/Executive Development, PwC (August 2, 2021 – August 25, 2021)

  Management/Executive Development, Pidilite (January 13, 2021 – 22 February 2021)

  Management/Executive Development, Marsh and Guy Carpenter (March 2, 2020 – March 4, 2020)

  Management/Executive Development, SPJIMR (June 21, 2018 – June 22, 2018)

• EDITORIAL POSITIONS

  Editorial Review Board Member, MET Institute of PGDM, Appointed. (February 6, 2024 – Present)

• REVIEWER EXPERIENCE

  Internet Research, Emerald Group Publishing

  Measuring Business Excellence

  Emerald Emerging Markets Case Studies

  International Journal of Productivity and Performance Management

  Benchmarking: An International Journal

  Measuring Business Excellence

• PROFESSIONAL SERVICE

  Conference Chair, POMS Conference (2021)

  Faculty Co-ordinator, SPJIMR – ADMAP – Ops & SC Committee. (November 16, 2019)

  Workshop Organiser, SPJIMR, Mumbai (August 21, 2019)

  Workshop Organiser, SPJIMR, Mumbai (August 20, 2019)

  Workshop Organiser, SPJIMR, Mumbai (August 17, 2019)

  Co-Chair, ISDSI Conference (2018)

  Program Coordinator, ICICI Bank, Manipal (October 21, 2013 – November 29, 2014)

  Program Coordinator, L&T, Mysore (October 24, 2013 – October 25, 2013)

  Trainer, TAPMI, Manipal (April 18, 2013)

  Trainer, TAPMI, Manipal. (February 16, 2012)

• PROFESSIONAL MEMBERSHIPS

  Member, Productions and Operations Society (2021-22)

  Member, Decision Science Institute (2018 – 2019)

• LICENSURES AND CERTIFICATIONS

  Supply Chain Management: A Learning Perspective, Korea Advanced Institute of Science and Technology (KAIST) (May 31, 2020 – Present)

  Operations Analytics, Wharton, University of Pennsylvania (May 11, 2020 – Present)

  Customer Analytics, Wharton, University of Pennsylvania (April 14, 2020 – Present)