•  amol.dhaigude@spjimr.org

Amol Subhash Dhaigude

Associate Professor

Operations Supply Chain Management and Quantitative Methods
Deputy Programme Chairperson, Post Graduate Programme in Management

Amol Subhash Dhaigude is an Associate Professor in the area of Operations Supply Chain Management and Quantitative Methods (OSCQM) at SPJIMR. In his professional career spanning approximately ten years, he has taught at leading graduate management institutes across India. He holds FPM from the Indian Institute of Management Indore (IIM I), with his doctoral research centered on supply chain management.

His research efforts are anchored in areas such as Supply Chain Management, Service Operation Management and Tourism Management and tools such as Structural Modelling, Multi-criteria Decision Making, Decision Science, and Fuzzy Cognitive Map Applications. He has published research papers in leading peer-reviewed international journals such as Asia Pacific Journal of Management, Journal of Knowledge Management, Communications of the Association for Information Systems, Tourism Recreation Research, Measuring Business Excellence, Journal of Decision Systems, Journal of Public Affairs and Journal of Revenue and Pricing Management. Other than research papers, he is a prolific case writer and teacher. He has published more than 25 cases in leading international case outlets like Ivey Publishing, Emerald Emerging Market Case Studies, Journal of Business Education etc. His case is most popular in Harvard Business Publishing Education.

He holds Lean Six Sigma Black Belt certification. He was the recipient of various awards, including the Samsika Award for academic excellence in marketing, best outgoing student-MBA-2010, best teacher award, best paper awards, and national level management talent search examination, to name a few.

Read More

EDUCATION

Indian Institute of Management Indore (IIM I)

Ph.D. – year 2016
Focus: Area Supply Chain Management

Pune University

MBA/Masters year 2010
Major/Specialisation: Marketing

S.G.G.S.C.E.T. NANDED

BE/Bachelors
Major/ Specialisation: Information Technology

  • RESEARCH INTERESTS

    Supply Chain Management

    Service Operations

    Case Based Teaching

    Multi Criteria Decision Making

    Tourism Management

  • SELECTED PUBLICATIONS

    Kauskik, K., Rajasulochana, S. R., & Dhaigude, A. S. (2024). Are we missing some forces? An exploratory study based on Twitter analytics of political communication. Communications of the Association for Information Systems (CAIS), Vol. 54. AIS.

    Bahadur, A., Paul, H., Dhaigude, S.A.. (2023). “Pushkar Hotels and the employment flexibility conundrum”. Journal of Organizational Behavior Education, Volume 16, pp. 69-84. Neilson Journals Publishing.

    Saha, R., Ahlawat, S., Akram, U., Jangbahadur, U., Dhaigude, A.S., Sharma, P. and Kumar, S. (2024), “Online abuse: a systematic literature review and future research agenda”, International Journal of Conflict Management, Vol. ahead-of-print. Emerald Publishing Limited. https://doi.org/10.1108/IJCMA-09-2023-0188

    Amol S. Dhaigude, Archit Vinod Tapar, Mohammad Shameem Jawed & Giridhar B Kamath (2023), “Is perceived value enough to create loyalty for m-wallets? Exploring the role of trust and satisfaction”, Cogent Business & Management, 10:3, DOI: 10.1080/23311975.2023.2281050

    Nayak, G., Dhaigude, A.S., Chatterjee, D., (2023), “Lean and green lean: literature review and research agenda”, International Journal of Business Excellence, Inderscience Publishers, Vol. 31, No. 2. DOI: 10.1504/IJBEX.2023.134498

    Amol S. Dhaigude, Archit Vinod Tapar, Mohammad Shameem Jawed & Giridhar B Kamath (2023). Is perceived value enough to create loyalty for m-wallets? Exploring the role of trust and satisfaction, Cogent Business & Management, 10:3, DOI: 10.1080/23311975.2023.2281050

    Sinha, R., Padhi, S.S. and Dhaigude, A.S. (2023), “Ransys Partners Ltd: digitalizing supply chain”, Emerald Emerging Markets Case Studies, Vol. 13 No. 2. https://doi.org/10.1108/EEMCS-11-2022-0418

    Ghosh R., & Dhaigude A.S. (2023). AgriMitr: Digitalizing the agricultural landscape with Satellite Imaging. Communications of the Association for Information Systems, 52(1), Association for Information Systems (AIS). https://doi.org/10.17705/1CAIS.05251

    Dhaigude, A.S., Gupta N., Sardana, D., Vikas Kumar, Terziovski, M., (2023). The catalytic role of ‘responsible investments’ in innovation and firm performance link: The Case of Manufacturing in Asia-Pacific, Under review at Asia Pacific Journal of Management. https://doi.org/10.1007/s10490-023-09882-9

    Dhaigude A.S., Mukharjee S., & Kaushik K. (2022) Prestige Management Consulting: Making the Supply Chain Transparent. Under review at Communications of the Association for Information Systems, 51 (1)

    Shrivastava S. S. and Dhaigude, A. S., (2022). Prime Data Tech Pvt. Ltd: Resolving Employee Recruitment Dilemma using HR Analytics. Communications of the Association for Information Systems, 50 (1), 31-45.

    George, J., Dhaigude, A. S., & Padhi, S. (2022). Alfa Pineapple: An entrepreneur’s Dilemma. Emerald Emerging Markets Case Studies. Volume 12, Issue 01. https://doi.org/10.1108/EEMCS-02-2021-0039

    Dhaigude, A. S., Kapoor, R., Gupta, N. & Padhi, S. (2021). Linking supply chain integration to supply chain orientation and performance – a knowledge integration perspective from Indian manufacturing industries. Journal of Knowledge Management, 25 (9), 2293-2315.

    Jawed, M. S., Tapar A. V. & Dhaigude, A. S. (2021). Crisis, firm characteristics, and stock performance: evidence from Hospitality and Tourism sector. Tourism Recreation Research, 46, 1-18.

    Ganesan, C., Vandavasi, M. & Dhaigude, A. S. (2022). Accelerating Covid–19 testing: An experimental approach. Journal of Public Affairs., July (2022) https://doi.org/10.1002/pa.2827

    Joshi, K. P. & Dhaigude, A. S. (2021). Revenue management for homestay with TODIM‑integrated EMSR‑b. Journal of Revenue and Pricing Management, 20(2), 134-148

    Kidiyoor, G., & Dhaigude, A. S. (2020). Obsolescence risk in B2B purchase of high technology products. International Journal of Enterprise Network Management, 11(3), 264-288.

    Rao, A. S., Dhaigude, A.S., & Chatterjee D., (2020). Spectrum Industries: International Market Entry. Journal of Business Education. 13(1), 67-96.

    Das A, Dhaigude A.S. & Patwardhan A (2020). Keiko Motors Pvt Ltd: Chartering International Pastures. The Case Centre. Product number 520-0024-1

    Dhaigude, A. S., Vandavasi, M., & Kasera, A. R. (2020). VBK Fibreo Tech Pvt. Ltd: product mix dilemma. Emerald Emerging Markets Case Studies. Volume 10, Issue 3. https://doi.org/10.1108/EEMCS-11-2019-0310

    Dhaigude, A.S. & Tyagi V., (2019). JSW Steel Coated Products Limited: Designing Internal Logistics. Operations Management and Education Review. 14 (1), 373-388

    Dhaigude, A.S., Ray S, & Konwar D. (2019). ZeNXL Express Logistics: Route optimization. Emerald Emerging Markets Case Studies (2019). Volume 9, Issue 2. https://doi.org/10.1108/EEMCS-05-2019-0134

    Nayak, G., & Dhaigude, A.S. (2019). A conceptual model of sustainable supply chain management in small and medium enterprises using blockchain technology, Cogent Finance and Economics. 7 (1), 1-23

    Chatterjee, D. & Dhaigude, A.S., (2018). Calibrating the Factors of Management Quality in Banking Performance: A Mixed Method Approach. Measuring Business Excellence, 22(3), 242-257

    Link to Google Scholar

  • CASE STUDIES

    Tapar A V., Bhattacharjee S., Kumar J. & Dhaigude A.S. (2022). Jindal Stainless Ltd: Thwarting Counterfeit Brands. Under review at Ivey Publishing. Product number: W27690.

    Parsam S., Dhaigude, A. S. & Padhi, S., (2021). Jay Bharat Spices Pvt. Ltd.: A Spicy Quandary. Ivey Publishing. Product number: W25298.

    Dhaigude, A.S. & Maheshwari, S., (2021). Rajarambapu Patil Sugars: Not So Sweet Conundrum. Ivey Publishing. Product number: 9B21E003.

    Sasi A. P. and Dhaigude, A.S., (2020). Express Bike Wash: Washing in Style: Ivey Publishing, Product number:9B20E009.

    Srinath, S. and Dhaigude, A.S., (2020). Dailyfish: Reinventing customer service management Ivey Publishing, Product number: 9B20E007.

    Dhaigude, A.S., Kamath V, & Mukherjee S., Patel, D.D., Marwah A., Kiran R., and Sethi. P (2019). Manipal Power Laundry: Washing out of business: Ivey Publishing, Product number: 9B20E004.

    Dhaigude, A.S., Kamath V, & Sasi A. P. (2019). JSW Steel: Namratha Oil Refineries Pvt. Ltd. (NORPL): Tackling Oil Give Away. Ivey Publishing, Product number: 9B19E022

    Dhaigude, A.S., Chatterjee, D. & Vishnukumar (2018). JSW Steel: A logistical dilemma (B). Ivey Publishing, Product number: 9B18E011

    Dhaigude, A.S., Chatterjee, D. & Chakrabarty, S. (2018). Kamath Ourtimes Ice Creams: Eliminating the Bottleneck Effect. Ivey Publishing, Product number: 9B18D014

    Nayak, G., Dhaigude, A.S., & Chatterjee, D. (2018). Allied Founders: Surviving Internationally. Ivey Publishing, Product number: 9B18E003

    Dhaigude, A.S., Chatterjee, D. & Vishnukumar (2017). JSW steel: A logistical dilemma. Ivey Publishing, Product number: 9B17E008.

    Chatterjee, D. & Dhaigude, A.S., (2017). Apoorva: A facility location dilemma. Ivey Publishing, Product number: 9B17E012.

  • BOOKS/BOOK CHAPTERS

    Ghosh, R., Dhaigude, S.A., Bathina. A.S. (2024). Chapter 6: Blueprint of IoT for Smart Cities. Handbook of Artificial Intelligence for Smart City Development, (1st edition), CRC Press, Taylor & Francis Group. https://doi.org/10.1201/9781003225317

    Dhaigude, A. S. & Dhaigude J.S., (2023), “COVID-19 and Forced Online Education: Students’ Perceptions of Service Quality and Satisfaction”; In: More, B., Pallath V., Blessy, V. & Pinyani, V., (eds.), Inclusivity in Higher Education in the Wake of the Pandemic. Springer, Singapore. https://doi.org/10.1007/978-981-99-5076-8_2

    Ghosh, R., Dhaigude, A. S., & Anupdeep-Sri (Forthcoming). Blueprint of IoT for Smart Cities: An Emerging Markets Perspective. In Makkar S., Ravindran G., Pal, A. & Chakrabortty R. (Eds), Handbook of Artificial Intelligence for Smart City Development: Management, Systems, and Technology Challenges. CRC Press, Taylor & Francis Group, LLC.

    Dhaigude, A. S., Tapar, A. V., Tiwari, S. K., & Jawed, M. S. (2017). Coordination of Tourism Supply Chain. In Ray N., (Eds), Tourism Marketing: A Strategic Approach. New Jersey, Apple Academic Press. pp – 95 to 115-13: 978-1-77188-470-9 (Hardcover), 13: 978-1-315-36586-2 (eBook), 2016-17.

    Soriya S., & Dhaigude, A. S., (2015). Corporate online reporting and their determinants in Indian services sector. In Upendra S.P., Kumar R., & Ray N., (Eds), Handbook of Research on Promotional Strategies and Consumer Influence in the Service Sector. Hershey, IGI Global.

  • CONFERENCES

    Dhaigude, A.S., Sardana, D, Gupta, N., & Terziovski M. (2023). What mediate cognitive capital & organization projects performance in international partner projects. Accepted for 83rd Annual Meeting of the Academy of Management, to be held at Boston, Massachusetts, on 7-8 August, 2023.

    Dhaigude, A.S., Sardana, D, Gupta, N., Kumar V & Terziovski M. (2023). Market orientation and the Impact of Intellectual Capital and Innovation on Performance: Export vs Domestically Oriented Firms in Asian Markets. Accepted for BAM-2023 (British Academy of Management 2023), to be held at University of Sussex, Brighton, UK on 4-6 September, 2023.

    Dhaigude, A.S., Sardana, D, Gupta, N., Kumar V & Terziovski M. (2022). ‘The catalytic role of ‘responsible investments’ in innovation and firm performance link: The Case of Manufacturing in Asia-Pacific. (co-authored). Paper Presented at: EURAM-2022 on June 11-14, 2022, held by European Academy of Management, Winterthur, Zurich, Switzerland.

    Dhaigude, A.S., (2019). ‘Indian SMEs going lean: An ISM MICMAC Approach. (co-authored). Paper Poster Presented at: 7th PAN IIM World Management Conference; on December 11-14, 2019 held by Indian Institute of Management Rohtak, India.

    Dhaigude, A.S., (2019). ‘Lean Matters: An exploratory study of Indian SMEs (co-authored). Paper Presented at: 13th Annual ISDSI Conference; December 27-30, 2019. held by Indian Institute of Management Sambalpur, India.

    Dhaigude, A.S., (2019). Blockchain Technology: Disrupting Medical Tourism (co-authored). Paper Presented at 10th Conference on Excellence in Research and Education on 3rd to 5th May 2019, held by Indian Institute of Management Indore, India.

    Dhaigude, A.S., (2018). ‘Modelling the critical success factors for subcontractor selection in construction sector: A mixed method approach (co-authored). Paper presented at 49th Annual Meeting of the Decision Science Institute (DSI) in Chicago, Illinois (USA) on 17 to 19 November 2018, held by DSI, USA.

    Dhaigude, A.S., (2018). ‘Modelling the critical success factors for lean implementation in Indian SME: A mixed method approach (co-authored). Paper presented at 49th Annual Meeting of the Decision Science Institute (DSI) in Chicago, Illinois (USA) on 17 to 19 November 2018, held by DSI, USA.

    Dhaigude, A.S., (2018). The role of supply chain integration on orientation – performance relationship in Indian medical tourism sector. Paper presented at 12th Annual ISDSI conference in Mumbai, India on 27 to 30 December 2018, held by SP Jain IMSR Mumbai.

    Dhaigude, A.S. (2016). Women Leadership in Supply Chain Management (co-authored). Paper presented at 3rd International Conference on Applied Business and Economic Research on 30-31 July 2016 at ICABER New Delhi, India.

    Dhaigude, A. S., (2016). Supply Chain Performance: Literature review and research agenda (co-authored). Paper presented at 3rd international Conference on Contemporary Issues on Management & Information Technology on 09-10 March 2016, held by NCM at Kuala Lumpur, Malaysia.

    Dhaigude, A. S., (2016). Examining the role of Supply Chain Agility on Supply Chain Orientation – Supply Chain Performance relationship (co-authored). Paper presented at E-Business and Supply Chain Competitiveness, IIT Kharagpur – POMS India Chapter on 12-14 Feb 2016, held at IIT Kharagpur.

    Dhaigude, A. S., (2016). Impact of Supply Chain Orientation on Supply Chain Performance: Are Supply Chain Integration and Supply Chain Agility the missing links? (co-authored). Paper presented at 7th POMS-HK international conference, January 9-10, 2016, held in University of Macau, China.

    Dhaigude, A. S., (2015). Determinants of Sustainability Reporting: A longitudinal analysis of NIFTY Indian companies (co-authored). Paper presented at 3rd PAN IIM World Management Conference, December 2015, held in IIM Indore, India.

    Dhaigude, A. S., (2015). Antecedents of innovativeness and Performance for SMEs in Emerging Markets: Study of Indian Firms (co-authored). Paper presented at 4th Biennial Indian Academy of Management Conference, 16-18 December 2015, held in IIM Lucknow (Noida), India.

    Dhaigude, A. S., (2015). Examining the Role of Supply Chain Integration on Supply chain orientation – Supply chain performance relationship (co-authored). Paper presented at 19th Annual International Conference of Society of Operations Management (SOM), 11-13 December 2015, held in IIM Calcutta, India.

    Dhaigude, A. S., (2015). Examining the Role of Supply Chain Integration and Supply Chain Agility on Supply Chain Orientation – Supply Chain Performance Relationship (co-authored). Paper presented at 3rd Annual Production and Operations Management (POMS) workshop, December 2015, held in ISB Hyderabad, India.

    Dhaigude, A. S., (2015). A study of Corporate Web-Based Reporting in Indian Hotel Industry (co-authored). Paper presented at International Conference on Evidence Based Management, March 2015, held in BITS Pilani, India.

    Dhaigude, A. S., (2015). Increasing Understanding of Intellectual Capital: A Case Study of Indian Managers (co-authored). Paper presented at 3rd International Conference on Emerging Challenges in Business for Global Sustainability, February 2015, held in Symbiosis Pune.

    Dhaigude, A. S., (2015). Corporate Sustainability Reporting: A Longitudinal Study of S&P CNX Nifty Companies (co-authored). Paper presented at International Research Conference 2015 – Innovations in Management, February 2015, held in MIT Pune, India.

    Dhaigude, A. S., (2014). How the websites of Indian Corporate are Reporting: A survey of listed Pharmaceutical Companies (co-authored). Paper presented at International Conference on Information Systems Research and Teaching. December 2014, held in IIM Indore, India.

    Dhaigude, A. S., (2014). Information Communication Technology in the Travel and Tourism Industry (co-authored). Paper presented at 6th International Conference on Excellence in Research and Education, May 2013, held in IIM Indore, India.

    Dhaigude, A. S., (2013). Supplier Selection: A fuzzy programming Approach. Paper presented at 5th International Conference on Excellence in Research and Education, May 2013, held in IIM Indore, India.

  • PERIODICALS

    Dhaigude, A. S., (2023). Stories Vs Case. Inkpothub.com

    Dhaigude, A. S., (2021). Competitions and Student life in MBA. Shiksha.com

    Dhaigude, A. S., (2013). HR Goes Social. MBASKOOL article writing contest February 2013.

    Dhaigude, A. S., (2012). The Reel Road map: conceptualizing a value-based entertainment industry. Madhyamam daily, Kohzikode, India.

    Dhaigude, A. S., (2012). Recent perspectives on electric power quality. MBASKOOL article writing contest October 2012.

  • WORKING PAPERS

    Green Lean implementation in Indian SMEs. targeted to International Journal of Operations and Production Management {ABDC Classification: A Category}

    Pushkar Hotels: Counting on Workforce Flexibility to Survive. targeted to Routers Business Review {ABDC Classification: B Category}

    Medical tourism supply chain: An analysis of Indian players, targeted to Tourism Management {ABDC Classification: A* Category}

    Four teaching cases targeted at Ivey publishing.

  • COURSES

    Introduction to case Pedagogy

    Basic Statistics

    Managerial Decision Making

    Problem Solving and Decision Making

    Managerial Statistics

    Operations Research

    Operations Management

    Service Operations Management

    Supply Chain Risk Management

  • AWARDS & HONOURS

    Convener- International conference on Emerging Trends in Operations & Analytics 2023 (ICETOA-2023) conducted at TAPMI, Manipal on 17-19 March 2023.

    Lean Six Sigma Black Belt

    Most popular case at Harvard Business School Publishing

    Best paper awards at international conferences

    Research awards for publishing in top journals

    Winner IGNITED MINDS-2013 article writing competition.

    University topper (Pune University) PGDIEM-2010

    Best Outgoing Student MBA 2008-2010

    Winner of National Level Management Talent Search Examination-2010

    SAMSIKA award for Academic Excellence in Marketing- 2009

  • TEACHING INTEREST

    Operations and Quantitative technique, Services management and Case based teaching and learning.

  • ACADEMIC FACULTY

    Associate Professor, T A Pai Management Institute Manipal India 01/04/2019 to 09/05/2023

    Assistant Professor, T A Pai Management Institute Manipal India 02/05/2016 to 31/03/2019

  • ADMINISTRATIVE ASSIGNMENTS

    Co-chairperson- Alumni Relations Committee (2022-2023)

    Co-chairperson- Operations and Decision Science (2022-2023)

    Chairperson- Student Affairs (2019-2022)

    Co-chairperson- Student Affairs (2017-2019)

    Member- PGP committee (2016-2017)

  • MDPS/FDPS

    Conducted a workshop on case writing and teaching on 17 March 2023 at TAPMI Manipal.

  • REVIEWER EXPERIENCE

    Reviewer to more than 10 international journals (ABDC listed)

  • PROFESSIONAL MEMBERSHIPS

    I was a member of various reputed international bodies like POMS, AoM, DSI.

AppLy Now