Sajeev A. George

Professor

Operations, Supply Chain Management & Quantitative Methods
Chairperson – Post Graduation Diploma in Management

Sajeev A George holds a Ph.D. from the Indian Institute of Technology, Bombay, in the area of Industrial Engineering and Operations Research with a focus on Supply Chain Management. In his academic career spanning more than 3 decades, he has taught Production Engineering, Operations Management, Supply Chain Management, and Service Operations Management at Engineering institutions and Business schools in India.

His research expertise is anchored around Supply Chain Performance Measurement and Performance Benchmarking. His research contributions have been presented in leading national as well as international conferences and published in renowned journals.

His research and efforts have been recognised through ‘Emerald Outstanding Paper Award’ by Emerald and ‘IBM Faculty Award’ by IBM. He is currently the Chairperson for Post Graduate Diploma in Management Programme at SPJIMR.

Read More

EDUCATION

Indian Institute of Technology, Bombay

Ph.D., 2007
Focus: Industrial Engineering and Operations with a focus on Supply Chain Management

NIT Kozhikode

MTech, 1996
Major: Industrial Engineering

NIT Kozhikode

BTech, 1989
Major: Mechanical Engineering

  • RESEARCH INTERESTS

    Supply Chain Performance Measurement

    Service Operations

    Performance Benchmarking

    Service Operations

  • SELECTED PUBLICATIONS

    George, S. A., Sharma, S. K. (2021). A vendor recommendation model using neural networks. International Journal of Process Management and Benchmarking, 11(2), 254–270.

    George, S. A., Tumma, A. C. (2019). A benchmarking study of Indian seaports. Journal of Global Operations and Strategic Sourcing, 13(1), 88-102.

    Sharma, S. K., George, S. A. (2018). Modelling Resilience of Truckload Transportation Industry.

    Benchmarking: An International Journal, 25(7), 2531-2545.

    George, S. A. (2016). Productive efficiency, service quality, and profitability: a comparative analysis of foreign and private banks in India. International Journal of Productivity and Quality Management, 18(4), 518–536.

    George, S. A., Masson, S., Jain, R., Ganesh, N. (2016). Operational efficiency and service delivery performance: A comparative analysis of Indian telecom service providers. Benchmarking: An International Journal, 23(4), 893-915.

    George, S. A., Kumar, N., Mishra, A. (2013). Gaps between inventory management theory and practice: a critical examination of emerging trends from the FMCG industry. International Journal of Logistics Economics and Globalisation, 5(1).

    George, S. A., Chattopadhyay, N. (2012). An investigative study of operational performance and service quality of Indian public sector banks. International Journal of Business Performance Management (IJBPM), 13(3/4).

    George, S. and Rangaraj, N.(2008), “A performance benchmarking study of Indian Railway zones”, Benchmarking: An International Journal, Vol. 15 No. 5, pp. 599-617

    George, S.A. and Rangaraj, N (2007) “New Organisational Competencies for Supply Chain Management: A Study in the Indian Context”, International Journal of Value Chain Management, 1, No. 3, pp. 205-222.

  • CASE STUDIES

    George, S.A., Tejwani, L., Saini, A.K., Pathak, N. and Kanvinde, N. (2018), “Suntej Engineering: a struggle to stay afloat in the face of competition”, Emerald Emerging Markets Case Studies, Vol. 8 No. 4. https://doi.org/10.1108/EEMCS-03-2018-0041

  • CONFERENCES

    Divatia, A., Malya, S., George, S. A., 4th ICDE & 14th ISDSI Annual Conference 2020, “Agile Innovation in Response to Covid-19 Pandemic: A Case Study from Management Education,” IIM, Raipur. (December 29, 2020).

    George, S. A., Sharma, S., ISDSI, “Modelling Risk factors in Transportation of Perishable Goods,” SPJIMR, Mumbai. (December 30, 2018).

    George, S. A. (Author & Presenter), DSI Annual Meeting 2018, Decision Science Institute, USA, Chicago, USA. (November 19, 2018).

    George, S. A. (Author & Presenter), 49th Annual Meeting of the Decision Sciences Institute, “A Benchmarking Study of Indian Seaports,” Chicago, Illinois, USA. (November 17, 2018).

    George, S. A. (Author & Presenter), 11th Indian Subcontinent Decision Sciences Institute (ISDSI) International Conference, “A Service Quality Analysis of Indian Airline Industry,” IIM Trichy, Trichy. (December 27, 2017).

    George, S. A. (Author & Presenter), IIIE POMS Conference, Trivandrum Chapter, “Performance Analysis of Indian Ports,” Trivandrum. (December 22, 2016).

    George, S. A. (Author & Presenter), 27th Annual Conference of Production and Operations Management Society (POMS), “Productive Efficiency and Service Quality: A Study of Indian Airline Industry.” (May 6, 2016).

    George, S. A. (Author & Presenter), 19th Annual International Conference of the Society of Operations Management, “Operational performance, service quality and financial performance: A Study of the Indian Airline Industry,” IIM (C), Kolkata. (December 11, 2015).

    George, S. A. (Author & Presenter), Production Operations Management Society (POMS) International Conference 2014, “Service Quality Performance – A Comparative Analysis of Domestic Airlines of India,” NITIE. (December 20, 2014).

    George, S. A., Ganesh, N. M., Masson, S., Jain, R., 17th Annual International Conference of the Society of Operations Management, “Operational Efficiency and Service Delivery Performance: An Analysis of Indian Telecom Service Providers,” SOM/ IIT Madras, Chennai. (December 20, 2013).

    George, S. A. (Presenter), Chattopadhyay, N., 24th Annual Conference, titled “Integrating Practice in POM Research and Teaching” of the Production and Operations Management Society (POMS), “Linkages between operational efficiency, service quality and profitability of foreign banks in India,” Denver, Colorado, USA. (May 3, 2013).

    George, S. A., Chattopadhyay, N., XVI Annual International Conference of Society of Operations Management, “An Investigative Study of Productive Efficiency of Co-operative Banks of Indian States,” IIT Delhi, IIM Lucknow & Grand Valley State University USA. (December 31, 2012).

    George, S. A. (Presenter), Chattopadhyay, N., Bahadur, U., Flexible Systems Management, “Measurement of Supply Chain Flexibility: An Investigative Study,” GLOGIFT & IIMK. (December 10, 2011).

    George, S. A., Chattopadhyay, N., INFORMS Annual Conference 2011, “Effects of Service Innovation on Effectiveness and Efficiency of Restaurants in India,” Charlotte USA. (November 14, 2011).

  • COURSES

    Operations Management

    Service Operations Management

    Supply Chain Management

  • AWARDS & HONOURS

    Scholarship/Research

    Emerald Outstanding Paper Award, Emerald. (2009).

    IBM Faculty Award, IBM. (October 2008).

  • WORK EXPERIENCE

    ACADEMIC FACULTY

    Professor, SPJIMR. (Jul 2016 – Present).

    Associate Professor, SPJIMR. (Jul 2010 – Jun 2016).

    Assistant Professor, SPJIMR. (Jun 2008 – Jun 2010).

    Assistant Professor, Production Engineering, MHSS College of Engineering, University of Mumbai. (Sept 1997 – Aug 2008).

    Lecturer, Production Engineering, MHSS College of Engineering, University of Mumbai. (Aug 1990 – Aug 1997).

    ADMINISTRATIVE ASSIGNMENTS

    Chairperson, PGDM, Programme. (May 1, 2019 – Present).

    Area Head, Operations & Supply Chain, (Oct 2014 – Apr 2019).

  • MDPS/FDPS

    Management/Executive Development, SPJIMR, (September 15, 2017 -September 17, 2017).

    Integrated Supply Chain Management. (October 2012).

    Supply Chain Management. (September 2010).

    Supply Chain Management. (June 2009).

    Supply Chain Management. (April 2009).

    Faculty, Integrated Supply Chain Management, Anjar, Gujarat. (October 2012).

    Faculty, Supply Chain Management, Tata Chemicals, Mithaipur, Gujarat. (September 2010).

    Faculty, Supply Chain Management, Tata Chemicals, Mithaipur, Gujarat. (June 2009).

    Faculty, Supply Chain Management, Tata Chemicals, Mithaipur, Gujarat. (April 2009).

  • BOARD MEMBERSHIPS

    Production & Operations Management Society (POMS) India Chapter

  • EDITORIAL POSITIONS

    Editorial Advisory Board: Emerald Emerging Market Case Studies Journal

  • REVIEWER EXPERIENCE

    Emerald Journals.

    Journal of Global Operations and Strategic Sourcing.

    Benchmarking: An International Journal.

    OPSEARCH

    Emerald Emerging Market Case Studies

  • TEACHING INTEREST

    Operations Management

    Supply Chain Management

    Service Operations Management

  • PROFESSIONAL SERVICE

    Conference Chair, 12th ISDSI Annual Conference, SPJIMR Mumbai, Maharashtra. December 27, 2018 – December 30, 2018).

    Co-ordinator, SPJIMR, Mumbai, Maharashtra. (January 15, 2017 – Present).

    Co-ordinator, SPJIMR, Mumbai, Maharashtra. (May 19, 2018).

    Chair, SPJIMR POMS India Chapter Conference, MUMBAI, MAHARASHTRA. (July 29-31, 2016).

  • PROFESSIONAL MEMBERSHIPS

    Member, DSI) Decision Sciences Institute). (January 1, 2018 – Present).

    Member, POMS (Production and Operations Management Society). (January 1, 2014 – Present).

    Life Member, Society of Operation Management (SOM). (2008 – Present).

    Life Member, Operational Research Society of India (ORSI). (2005 – Present).

    Life Member, Indian Society for Technical Education (ISTE). (1997 – Present).

  • DIRECTED STUDENT LEARNING

    External Examiner: D. Dissertation Defense “Study and Development of Models for Supply Chain Performance Measurement in Select Industries”. (Outside S. P. Jain Institute of Management and Research). (December 1, 2017).

    Candidate: Georgy Kurien

    University: MS University Baroda

    External Examiner: D. Dissertation Defense, “Optimal Ordering Policy for Control of Ammunition Inventory with Deterioration Function”. (Outside S. P. Jain Institute of Management and Research). (August 31, 2017).

    Candidate: Srinivas

    University: National Law University Jodhpur

    External Examiner: D. Dissertation Defense, ” Investigating Risk Management Practices and Development of Strategic Risk Management Framework for Logistics Infrastructure Projects”. (Outside S. P. Jain Institute Of Management And Research). (December 21, 2020)

    Candidate: Vijay Kumar Sharma

    University: Bits Pilani

AppLy Now