R. Jayaraman

Adjunct Professor

Operations & Supply Chain

R Jayaraman is a faculty in Operations & Supply Chain Management at SPJIMR. He holds a dual master’s degree – in Applied Science from University of British Columbia, Canada and in Management from Indian Institute of Management, Ahmedabad. He has passionately followed research interests in Operations Management, Inventory Management, Corporate Social Responsibility, Organisational Transformation and Leadership, and Project Management.

He has made significant intellectual contributions to renowned journals, publications, and conference presentations. In his career spanning 4 decades, he held senior leadership roles as head for technology, business excellence and quality, with renowned conglomerates in India, before joining academics in 2011. His meritorious efforts have been recognised through various accomplishments and awards, including Best Changemaker award in the Indian telecom Industry, the Best Paper award for scholarly research, and Best Citizen award for professional contributions.

In April 2021, he received the AIM Golden ‘Best Professor – Operations Management (National)’ award. In June 2021, he was nominated for the ‘Global India Excellence Achievement’ award. He is a member of the Editorial Advisory Boards of Industrial Products Finder, Emerald Publishing, and the Editorial Board of Prabandhan. He is currently the head of Capstone Projects at SPJIMR.

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  • University of British Columbia
    M S in Metallurgical Engineering Passed with distinction (81%) 1981 to 1983
    Mathematical modeling , physical metallurgy
  • Indian Institute of Management, Ahmedabad
    MBA Passed with 2.8 out of 4.0 Grade Points 1977 to 1979 Production & Operations Research , Finance
  • SIES Institute of Management, Mumbai
    Diploma in Production Management Passed with number 2 rank 1975 – 1976
    Production and materials management
  • Indian Institute of Technology , Mumbai
    B Tech Passed with 7.54 out of 10.0 grade points 1969 – 1974 Physical metallurgy , Iron and steel manufacture
  • Overview

    Published 55 papers , with two award winning papers , two books on project management. Research topics include Project Management , TQM , Business Excellence , Green Supply Chain , Business and Operations Strategy , Inventory Management , CSR

  • Courses

    Operations Management ( PGPM , PGDM , GMP . PGEMP and PGMPW )

    World Class Manufacturing (planned for PGDM )

    Lean enterprise ( PGPM)

    TOC ( PGDM and  PGPM )

    Performance Leadership ( PGPM )

    Operations Strategy ( PGPM)

  • Work Experience

    4 yrs in Tata Teleservices

    4 years in Tata Communications

    20 years in Tata Steel

    1 year in Special Steels

    1 year in Gabriel India

    2 years in Mukand Steel

  • Positions Held

    Senior VP ( Technology and Operations )

    Chief of Safety

    VP ( Global Quality )

    Chief of Business Excellence

    Chief of Planning , Monitoring and Control of Projects

  • Consulting Experience

    Within the Tata Group for Business Excellence – 15 years +

    Outside the group for CII EXIM in Business Excellence – 10 Years +

    Foundry metallurgy – 1 year

  • Teaching Interest

    Operations Management

    TQM, Business and Performance Excellence ( Malcolm Baldrige and EFQM )

    Project Management

    Strategy , Balanced Score Cards

    International Management

    World Class Management

  • Memberships (of professional and academic bodies/forums)

    Member of Indian Institute of Metals , Member of the national Council on Quality of CII

  • Awards and Recognition

    Won two awards for best papers published , several awards and recognition for work in Business Excellence in the Tata Group , recognised as one of the best assessors in the Baldrige and EFQM models , recognised as a key resource person in Balanced Score Cards implementation . Was selected by the “ Best Citizens of India “ forum and the “ India International Friendship Society “ for the “Best Citizen of India“ and “Bharat Jyoti“ awards for services to academia and industry in 2013 . Was also nominated by Tata Communications Limited for the “Best Changemaker“ award in the telecom industry in India in 2008.

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