Debmallya Chatterjee

Professor and Chair

Operations, Supply Chain Management & Quantitative Methods

Debmallya Chatterjee is a Professor and Chair of Operations Supply Chain Management and Quantitative Methods at SPJIMR. In his professional career spanning 19 years, he has taught at leading graduate management institutes across India.

He holds a Ph.D. from IIT ISM (Dhanbad) with his doctoral research centered on Multi-Criteria Decision Making and Advanced Certifications in Analytics from the University of Pennsylvania. He has completed Certification in Teaching Pedagogy from Harvard Business School.

His research efforts are anchored on areas such as Multi-criteria Decision Making, Structural Modelling, Decision Science, and Fuzzy Cognitive Map Applications. He is a passionate research scholar with a prolific publication record in leading journals and publications such as Taylor & Francis, Emerald, Inderscience, Sage Publications, and Ivey Publications.

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EDUCATION

IIT ISM, Dhanbad

Ph.D., 2014
Focus: Multi-criteria Decision Making

National Institute of Technology (NIT)

MTech, 2010
Major: Operations Research

University of Burdwan

MSc, 2003
Major: Mathematics

University of Burdwan

BSc, 2000
Major: Mathematics

  • RESEARCH INTERESTS

    Supply Chain resilience

    Supply chain Transparency

    MSME Supply chain

    Multi-criteria Decision Making

    Structural Modeling

    Fuzzy Cognitive Map Applications

  • SELECTED PUBLICATIONS

    Chatterjee, S., & Chatterjee, D., (Forthcoming) Modeling the barriers of supply chain transparency in the post-COVID-19 scenario, International Journal of Logistics Economics and Globalization

    Nayak, G, Dhaigude, A., Chatterjee, D. (Forthcoming), Lean and Green Lean: Literature Review and Research Agenda, International Journal of Business Excellence

    Shetty, SR, Pai, Y and Chatterjee, D (Forthcoming), Performance of Third-Party Administrators (TPAs) in Indian Healthcare, Journal of Health Management

    Shetty, SR, Pai, Y and Chatterjee, D (Forthcoming), Managed care models in India: An investigation on the ownership and performance of health claims management, Journal of Health Management

    Chatterjee, D., Shetty, S. R., Pai, Y. P. (2020). The Role of Health Insurance and Managed Care In India. International Journal of Management, 11(12), 679-692.

    Chatterjee, D., Poovathingal, J. (2020). MBA education: new insights on enablers of managerial performance. International Journal of Educational Management, 34(6), 1001-1020.

    Chatterjee, D., Rao, S. V., Dhaigude, A. S. (2019). Spectrum Industries: International Market Entry. Journal of International Business Education, 14(2019), 373-388. http://www.neilsonjournals.com/JIBE/abstractjibe14spectrum.html

    Chatterjee, D., Dhaigude, A., Lilhare, S., Ambekar, S. (2018). Vignettes-Based Research in Behavioral Operations Management. International Journal of Business Excellence, 19(1).

    Chatterjee, D., Dhaigude, A. S. (2018). Calibrating the factors of management quality in banking performance: a mixed method approach. Measuring Business Excellence Journal, 22(3), 242- 257.

    Chatterjee, D., Bolar, K. (2018). Determinants of Mobile Wallet Intentions to Use: The Mental Cost Perspective. International Journal of Human-Computer Interaction, 35(10), 859-869.

    Chatterjee, D. (2018). An Integrated Fuzzy Cognitive Map Approach in Modeling Factors of Management Quality in Banking Performance. Global Business Review, 21(3), 763-779.

    Chatterjee, D., G. N., A. D. (2017). Allied Founders: Going International. Operation Management Education Review (OMER), 11, 57-78.

    Chatterjee, D. (2017). Logistics Design at Fresh Buy. Operations Management Education Review (OMER), 11, 57-78.

    Chatterjee, D. (2014). Can fuzzy extension of the Delphi-Analytical hierarchy process improve hospital site selection? International Journal of Intercultural Information Management (IJIIM), 4, 113-128.

    Chatterjee, D., B. M. (2012). Evaluation of technical institutions: a case study. International J. of Math. Sci. & Engg. Appls. (IJMSEA), 6(VI), 383-394. http://www.ascent- journals.com/IJMSEA/Vol6No6/38-chatterjee.pdf

    Chatterjee, D., T. S. R., P. I. (2011). Measuring stress among hospital nurses: an empirical study using fuzzy evaluation. International Journal of Logistics Economics and Globalization, 3, 142–154.

  • CASE STUDIES

    Dhaigude, A. S., Chatterjee, D., Kumar, V. (2018). JSW Steel Ltd: A Logistics Dilemma (B). Ivey Publications. https://www.iveycases.com/ProductView.aspx?id=97128

    Chatterjee, D. (2018). Kamath’s Our Times Ice Creams: Eliminating the Bottleneck Effect. Ivey cases.

    Chatterjee, D. (2018). Allied Founders: Surviving Internationally. Ivey Publishing.

    Chatterjee, D., A. D. (2017). APOORVA: A facility location dilemma. Ivey publishing. https://www.iveycases.com/ ProductView.aspx?id=87948

    Chatterjee, D., A. D., V. (2017). JSW Steel Ltd.: A logistics Dilemma. Ivey Publishing. https://www.iveycases.com/ ProductView.aspx?id=86122

    Chatterjee, D., K. J. (2017). DHL Global Forwarding: A consolidation program. Ivey Publishing. https://www.iveycases.com/ ProductView.aspx?id=84928

    Das, S., Chatterjee, D., Salian, B. (2020). Distribution of rewards at Atomic Sales Pvt Ltd. Case Centre.

  • BOOKS/BOOK CHAPTERS

    Chatterjee, A., Sarkar, S., Rong, M., Chatterjee, D. (2020). Artificial Neural Network in Operation Management Regarding Communication Issue. Encyclopedia of Organizational Knowledge, Administration, and Technology (pp. 2303-2320). IGI Global. http://dx.doi.org/10.4018/978-1- 7998-3473-1.ch159

    Chatterjee, D., Ghosh, B., Panigrahi, G. (2020). Factors Affecting Quality of Schools in India. In: Castillo O., Jana D., Giri D., Ahmed A. (eds) Recent Advances in Intelligent Information Systems and Applied Mathematics. ICITAM 2019. Studies in Computational Intelligence (vol. 863, pp. 670-686). Springer, Cham.

  • CONFERENCE

    VVS Raju., Chatterjee, D., POMS India International Conference 2021, “Understanding supply chain barriers for Renewable energy projects: An Interpretive Structural Modeling (ISM) approach”, (December 23rd, 2021)

    Chatterjee, D. (Presenter), Ghosh, B., Panigrahi, G., International Conclave GIT 2020, “Measuring Performance Quality of Indian School Using PROMETHEE: A Multi-Criteria Decision-Making Approach,” Indian Institute of Management, Kozhikode, Kozhikode. (January 18, 2020).

    Chatterjee, D. (Presenter), Dhaigude, A., Nayak, G., 13th Annual ISDSI Conference, “Lean Matters: An exploratory study of Indian SMEs,” Indian Institute of Management, Sambalpur. (December 30, 2019).

    Chatterjee, D. (Presenter), 52nd Annual Convention of ORSI & International Conference, “Modeling the Critical Performance Factors of Primary Agricultural Cooperative Credit Societies in India,” Indian Institute of Management, Ahmedabad. (December 17, 2019).

    Chatterjee, D., Nayak, G., Dhaigude, A., ISDSI, “Examining the lean implementation challenges in Indian SMEs: An ISM-MICMAC approach,” SPJIMR, Mumbai. (December 30, 2018).

    Chatterjee, D., Shetty, S. R., Pai, Y. P., ISDSI, “Performance Measurement of Third-Party Administrators (TPAs) – A study of Indian Healthcare Sector,” SPJIMR, Mumbai. (December 30, 2018).

    Chatterjee, D., 49th Annual Meeting of the Decision Sciences Institute, “Healthcare facility location selection using BWM-PROMETHEE integration,” Chicago, Illinois, USA. (November 17, 2018).

    Chatterjee, D., 49th Annual Meeting of the Decision Sciences Institute, “Modeling the critical success factors for lean implementation in Indian SMEs: A mixed method approach,” Chicago, Illinois, USA. (November 17, 2018).

    Chatterjee, D., 49th Annual Meeting of the Decision Sciences Institute, “Modeling the critical success factors for subcontractor selection in the construction sector: A mixed method approach,” Chicago, Illinois, USA. (November 17, 2018).

    Chatterjee, D., NIDA International business conference, “Delphi-FAHP and PROMETHEE: An integrated approach in healthcare facility location selection,” NIDA, Bangkok. (March 12, 2016).

    Chatterjee, D., Twelfth AIMS international Conference on management, “Modeling the Components of Management Quality to Measure Performance of Indian Private Sector Banks,” AIMS, IIM-Kozhikode. (January 2, 2015).

    Chatterjee, D., ICFIF 2014, “ISM-Fuzzy MICMAC Integrated Approach in Modeling the Performance Indicators of New Private Banks in India,” IIT-KGP, Kharagpur. (November 13, 2014).

    Chatterjee, D., Tenth AIMS Int. Conf. on management, “Identifying research gap using morphology: a study on multi-criteria decision making involving AHP,” IIM-Bangalore, Bangalore. (January 6, 2013).

    Chatterjee, D., FOBE 2012, “Calibrating managerial effectiveness: an empirical study,” IMT- Ghaziabad, Ghaziabad. (November 29, 2012).

    Chatterjee, D., Ninth AIMS Int. Conf. on management, “A Systems thinking Approach in Delivering Sustainable Management Education’,” FLAME, Pune. (January 1, 2012).

  • COURSES

    Operations Management

    Service Operations

    Operations Research

    Business Research Methods

    Quantitative Methods

    Simulation Modeling

    Problem Solving and Decision Making

  • AWARDS & HONOURS

    Received “AIMS-IBA Best paper award” in AIMS12 international conference at IIM Kozhikode, India, 2015

    Received “Third best Doctoral thesis paper award” at AIMS conference, IMT Ghaziabad, India, 2013

  • WORK EXPERIENCE

    ACADEMIC FACULTY

    Professor, SPJIMR. (July 1, 2020 – Present).

    Associate Professor, SPJIMR. (December 18, 2017 – June 30, 2020).

    Associate Professor, TA Pai Management Institute, Manipal (TAPMI). (August 16, 2011 – December 14, 2017).

    Assistant Professor, Management Institute of Durgapur, West Bengal. (November 1, 2003 – August 1, 2011).

    ADMINISTRATIVE ASSIGNMENTS

    Area Head, Operations & Supply Chain, Business School. (May 2019 – Present).

    Associate Head, Office of Research & Innovation (ORI), Business School. (April 2018 – April 2019).

    Area Head, Operations and Information Science, Business School. (April 2012 – Dec 2017)

    Head of Department, Department of Business Administration, Business School. (April 2008 – August 2011)

  • MDPS/FDPS

    Management/Executive Development, MSD Pharma, 35 participants (8th October 2021)

    Management/Executive Development, PwC, 400 participants (August 2, 2021 – August 25, 2021)

    Management/Executive Development, Pidilite, 40 participants (January 13, 2021 – 22 February 2021)

    Management/Executive Development, Marsh and Guy Carpenter, 18 participants (March 2, 2020 – March 4, 2020).

    Management/Executive Development, SPJIMR, 8 participants (June 21, 2018 – June 22, 2018).

  • REVIEWER EXPERIENCE

    Internet Research; Emerald Group Publishing.

    Measuring Business Excellence.

    Emerald Emerging Markets Case Studies.

    International Journal of Productivity and Performance Management.

    Benchmarking: An International Journal.

    Measuring Business Excellence.

  • TEACHING INTEREST

    Operations Research

    Quantitative Management

    Operations Management

    Service Operations

    Research Methods

    Simulation Modeling

    Problem Solving and Decision Making

    Supply Chain Management

    Business Analytics

  • PROFESSIONAL SERVICE

    Conference Chair, POMS Conference (2021).

    Co-Chair, ISDSI Conference (2018).

    Faculty Co-ordinator, SPJIMR – ADMAP – Ops & SC Committee. (November 16, 2019).

    Workshop Organizer, SPJIMR, Mumbai, Maharashtra. (August 21, 2019).

    Workshop Organizer, SPJIMR, Mumbai, Maharashtra. (August 20, 2019).

    Workshop Organizer, SPJIMR, Mumbai, Maharashtra. (August 17, 2019).

    Program Coordinator, ICICI Bank, Manipal. (October 21, 2013 – November 29, 2014).

    Program Coordinator, L&T, Mysore. (October 24, 2013 – October 25, 2013).

    Trainer, TAPMI, Manipal. (April 18, 2013).

    Trainer, TAPMI, Manipal. (February 16, 2012).

  • PROFESSIONAL MEMBERSHIPS

    Member, Productions and Operations Society (2021-22)

    Member, Decision Science Institute. (2018 – 2019).

  • LICENSURES AND CERTIFICATIONS

    Supply Chain Management: A Learning Perspective, Korea Advanced Institute of Science and Technology (KAIST). (May 31, 2020 – Present).

    Operations Analytics, Wharton, University of Pennsylvania. (May 11, 2020 – Present).

    Customer Analytics, Wharton, University of Pennsylvania. (April 14, 2020 – Present).

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